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How to upgrade Kuda bank account easily

Do you want to upgrade your Kuda bank account, today? Or you have been searching for the best way to do that but you have not been able to do that. If so, this article is for you. 

Upgrading your Kuda bank account is a simple process that allows you to access more features and benefits. In this comprehensive guide, we’ll walk through the entire process step-by-step so you can upgrade with ease.

What is Kuda Bank?

Kuda Bank is a digital-only bank in Nigeria that offers banking services using its mobile app. It was launched in 2019 to provide an alternative to traditional brick-and-mortar banks. With Kuda, you can open an account, make payments, save money in plans, and more all from your phone. 

Read also: How to Open a Kuda Bank Account Without BVN

Types of Kuda Account 

Kuda offers three main account types:

Basic Account 

The basic account is free to open and comes with basic features like deposits, transfers, and bill payments. However, you have lower transaction and withdrawal limits.

Premium Account

The premium account costs ₦500 per month but provides higher transaction and withdrawal limits. You also get exclusive discounts and deals.

Business Account 

If you own a business, the business account allows you to make team payments, accept invoices, and get business analytics. It costs ₦5,000 per month.

Why Should You Upgrade Your Account?

There are a few key reasons why upgrading your basic Kuda account makes sense:

Higher Transaction Limits

The premium account has significantly higher monthly transfer, deposit, and withdrawal limits compared to basic. This is great if you transact large amounts regularly.

Exclusive Deals and Discounts  

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Premium users get access to deals from Kuda partners. You can enjoy discounts when paying bills or shopping online through the app.

Improved Security Features

Premium accounts have extra security layers like location tracking for withdrawals and live card freezing if lost or stolen. This gives you better fraud protection. 

Join the Elite Club

As a premium customer, you’ll get priority customer support and possibly get invited to exclusive events. Upgrading shows your commitment to Kuda.

How to Upgrade Your Kuda Account

Now that you understand the benefits, here are the steps to upgrade your basic Kuda account:

  • Open the Kuda mobile app and log into your existing basic account.
  • Go to the side menu and select the “Upgrade Account” option. 
  • On the upgrade screen, select either the monthly ₦500 Premium plan or the ₦5,000 Business plan based on your needs.
  • You’ll be prompted to input your debit card or account details to pay for the first month’s subscription.
  • Kuda may ask for identity verification like your ID, selfie, or additional documents. Complete this to finalize the upgrade. 
  • Once payment is successful, your account will be upgraded. You can now enjoy the features of your new premium or business account tier.
  • Your subscription will auto-renew each month on the same payment details. You can cancel anytime from your account settings.

Read also: Kuda Bank Customer Care: Phone Number, Whatsapp Number, Email Address and Kuda Bank Contact Address

Frequently Asked Questions

How do I remove restrictions from my Kuda account?

To remove restrictions from your Kuda account, you can try the following steps:

  • Contact Kuda’s customer support and explain your situation. Provide any requested information or documents to verify your identity and account details.
  • If Kuda asks for proof of address, send them a utility bill, bank statement, or government-issued ID that shows your current address.
  • Reset your transaction PIN if prompted. This may help remove the restriction.
  • Be patient and persistent in following up with Kuda’s support team until the issue is resolved. Restrictions are often placed to protect accounts, so Kuda may need time to verify your identity.
  • As a last resort, you can consider filing a complaint with the Central Bank of Nigeria (CBN) if Kuda does not respond or resolve the issue in a timely manner.
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The key is to cooperate with Kuda’s requests for information, reset any PINs they ask you to, and persistently follow up with their support team. With some patience and by providing the necessary verification, Kuda should be able to remove the restriction on your account.

Can I have two Kuda accounts?

Yes, you can have two Kuda accounts. Kuda allows users to have multiple accounts, including both business and retail accounts. However, it’s important to note that a Bank Verification Number (BVN) can only be linked to one account. If you wish to open two different business accounts with the same retail information, Kuda permits this as well.

Conclusion

Upgrading your Kuda bank account is a smart way to access more value from the platform. With higher limits, security features, deals and discounts, a premium subscription is worth it for active users. Take a moment to review your transaction history and determine if upgrading makes financial sense for your needs. Then follow the simple steps outlined to update your Kuda account level today!

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