MoniePoint Customer Care: Phone Number, Whatsapp Number, Email Address and MoniePoint Contact Address

Finance

By

Seun Ogun

-

October 25, 2025

0

Are you having trouble getting in touch with MoniePoint customer support? Don’t worry, you’re not alone. MoniePoint offers a variety of support options to help customers find answers to their questions and concerns. In this blog post, i will cover the different ways to get in touch with MoniePoint customer support, including their phone number, WhatsApp number, email address, and contact address. Read on to learn more.

What is moniepoint?

MoniePoint is a leading financial technology company in Nigeria that provides innovative solutions for financial transactions. Whether you are sending money to loved ones or paying bills, MoniePoint offers a convenient platform to make your transactions quick and easy.

By understanding how MoniePoint operates, you can have a better grasp of their services and how they can assist you.

Reasons for Contacting MoniePoint Customer Support

There are several reasons why you might need to contact MoniePoint customer support.

First and foremost, if you are experiencing any issues with your transactions, such as failed transfers or incorrect deductions, contacting customer support is essential. They can help resolve any problems and ensure that your money is properly accounted for.
Secondly, if you have any questions about MoniePoint’s services or need assistance with using their platform, customer support is there to help. They can provide guidance on how to navigate the app, make payments, and even offer suggestions on the best services for your specific needs.
Another reason to contact customer support is if you suspect any fraudulent activity on your account. MoniePoint takes security seriously and has measures in place to protect your information, but it’s always better to be safe than sorry. Contacting customer support can help you report any suspicious activity and take the necessary steps to secure your account.
Lastly, if you have any feedback or suggestions for MoniePoint, reaching out to customer support is a great way to share your thoughts. They value customer feedback and are constantly looking for ways to improve their services.

Methods of Contacting MoniePoint Customer Support

Once you’ve determined that you need to contact MoniePoint customer support, there are several methods available to reach them. The most direct way is by calling their customer support phone number.

This allows you to speak with a representative directly and explain your issue or ask your question.

If you prefer a more digital approach, you can reach MoniePoint customer support via their WhatsApp number. This allows for convenient communication through instant messaging, making it easy to send screenshots or other relevant information.

For less urgent inquiries or feedback, you can also contact MoniePoint customer support via email.

This gives you the opportunity to provide detailed information and receive a written response.

Finally, if you prefer traditional mail, you can reach MoniePoint customer support through their contact address. This method may take longer for a response, but it is an option if you prefer physical correspondence. To get these details, kindly visit this link

Best Practices for Contacting MoniePoint Customer Support

When contacting MoniePoint customer support, it’s important to keep a few best practices in mind.

First, be clear and concise when explaining your issue or question. This will help the customer support representative understand your needs and provide a more efficient resolution.

Second, have any relevant information ready, such as transaction IDs or screenshots. This will allow the support team to better assist you and potentially resolve your issue more quickly.

Third, be patient and polite when interacting with customer support. Remember, they are there to help you, and treating them with respect will go a long way in ensuring a positive experience.

Lastly, if you don’t get the resolution you were hoping for, don’t hesitate to escalate your concern. Ask to speak with a supervisor or inquire about any additional steps you can take to find a resolution.

Conclusion

That’s allon how to go about contacting moniepoibt customers care. With their various contact options, including phone, WhatsApp, email, and physical address, you can choose the method that suits you best. Thanks for reading to this end. Thanks for your time.

FAQS

What is Moniepoint email address?

The email address for moniepoint is support@moniepoint.com. With this, you can send your complaints to them, and they will address it, as soon as possible.

What is the new name for Moniepoint?

Moniepoint was formerly called TeamApt, a Nigerian fintech company. In January 2023, the company rebranded to Moniepoint to better reflect its focus on providing financial solutions for businesses.

Who is the CEO of Moniepoint POS?

The CEO of Moniepoint POS is Tosin Eniolorunda. He is a serial entrepreneur and has founded several successful companies.

MoniePoint USSD Code: how to Money Transfer, Balance Check, Loans, Borrowing, and Airtime Purchase

Finance

By

Seun Ogun

-

October 25, 2025

0

MoniePoint USSD Code: how to Money Transfer, Balance Check, Loans, Borrowing, and Airtime Purchase

What is MoniePoint?

MoniePoint is not just another financial institution; it’s a dynamic financial technology company that has taken Nigeria by storm. Established with the goal of making financial services accessible to all, MoniePoint has rapidly become a household name. But what sets MoniePoint apart? It’s their innovative approach to banking that caters to the modern individual’s needs.

What is USSD Banking?

USSD (Unstructured Supplementary Service Data) banking is a revolutionary way of accessing financial services through your mobile phone. Unlike traditional banking, USSD banking doesn’t rely on an internet connection, making it accessible to a broader spectrum of people, including those in remote areas with limited internet access.

Benefits of Using MoniePoint USSD Code

Before we dive into the nitty-gritty of using MoniePoint USSD code, let’s check the benefits it offers:

Accessibility

MoniePoint USSD code is available to anyone with a mobile phone, regardless of whether it’s a smartphone or a basic feature phone. This accessibility makes financial services inclusive.

Convenience

Imagine being able to perform various financial transactions without the need for an internet connection or a visit to a physical bank. That’s the convenience of MoniePoint USSD banking.

Affordability

Using USSD banking is incredibly cost-effective. There are no data charges, and the transaction fees are minimal compared to traditional banking.

Security

MoniePoint takes security seriously. Their USSD banking service is designed with robust security measures to protect your financial information.

How to Use MoniePoint USSD Code

Now that you’re aware of the fantastic benefits, let’s get down to the nitty-gritty. Here’s a step-by-step guide on how to use MoniePoint USSD code for various financial transactions:

See this; MoniePoint Customer Care: Phone Number, Whatsapp Number, Email Address and MoniePoint Contact Address

How to use Moniepoint USSD code to Transfer Money

1. Dial *777# from your mobile phone.

2. Select option 2 (Transfer Money).

3. Enter the recipient’s phone number.

4. Enter the amount you want to transfer.

5. Follow the prompts to complete the transaction.

How to use Moniepoint USSD code to Check Account Balance

1. Dial *777# from your mobile phone.

2. Select option 1 (Check Account Balance).

3. Follow the prompts to view your account balance.

How to use Moniepoint USSD code to Apply for a Loan

Dial *777# from your mobile phone.
Select option 3 (Apply for a Loan).
Follow the prompts to complete the loan application process.

How to use Moniepoint USSD code to Borrow Money

Dial *777# from your mobile phone.
Select option 4 (Borrow Money).
Follow the prompts to borrow money conveniently.

How to use Moniepoint USSD code to Buy Airtime

1. Dial *777# from your mobile phone.

2. Select option 5 (Buy Airtime).

3. Enter your phone number.

4. Follow the prompts to purchase airtime effortlessly.

FAQs

What is the code for MoniePoint recharge?

The MoniePoint recharge code is *888#. To recharge airtime using the MoniePoint USSD code, follow these steps:

Dial *888# on your mobile phone and press the call button.
Select “Airtime” from the list of options displayed.
Select the network provider you want to purchase airtime for.
Enter the recipient’s phone number.
Enter the amount of airtime you want to purchase.
Confirm the details of the transaction, including the recipient’s phone number and the amount.
Enter your MoniePoint PIN or the last four digits on your debit card to authorize the transaction.

How much does Moniepoint charge for 10000 withdrawal?

Moniepoint charges a flat rate of N100 for withdrawals above N20,000. So, for a withdrawal of N10,000, the charge will be N100.

How do I check my transaction balance In moniepoint?

To check your transaction balance,

Open the MoniePoint app.
Tap on the “Menu” icon in the top left corner.
Select “Transactions”.
You will see a list of all your recent transactions, including the transaction balance.

Conclusion

Can you see how simple and hassle free this moniepoint USSD code offers. That’s all about how to use moniepoint USSD for money transfer, balance check, loans, borrowing, and airtime purchase. Thanks for reading.

PalmPay USSD code to transfer Money, Check Account Balance, Loan, Borrow Money and For Airtime Purchase

Finance

By

Seun Ogun

-

October 25, 2025

0

PalmPay USSD code to transfer Money, Check Account Balance, Loan, Borrow Money and For Airtime Purchase

Are you a plampay user finding the best way to use the USSD code to perform major banking transactions? Worry nomore. I am here andI will work yo through the process from money transfers, checking account balances, applying for loans, borrowing money from friends, and purchasing airtime.

What’s even more convenient is the use of USSD (Unstructured Supplementary Service Data) codes to access these services without requiring an internet connection. Are you ready to walk down with me, lets go.

What is PalmPay?

PalmPay is a versatile mobile money platform that caters to users in Nigeria, Ghana, and Kenya. It provides a secure and user-friendly interface for performing financial transactions using your mobile device.

What is USSD?

USSD, or Unstructured Supplementary Service Data, is a technology that enables mobile phone users to interact with various services offered by their network providers. It allows you to access information and perform transactions using a simple string of codes, without consistent access to the internet.

How to use PalmPay USSD code

Before diving into specific transactions, let’s understand how to access PalmPay’s USSD service.

Step 1: Dial the PalmPay USSD code

To begin, simply dial the PalmPay USSD code: *652# on your mobile phone. This will initiate the PalmPay USSD menu. This is the first step that you should follow whenever you want to perform any transaction, and in this article we shall continue from the second step.

How to transfer money using PalmPay USSD code

Sending money to family or friends has never been easier using traditional banks, however, Palmpay offers seamless way you can navigate through. Here’s a step-by-step guide on how to transfer money using PalmPay USSD code:

Step2 : Select the “Transfer” option

Once you’ve dialed the USSD code, you’ll be presented with a menu. Choose the “Transfer” option to initiate a money transfer.

Step 3: Enter the recipient’s phone number

Next, enter the phone number of the person you want to send money to. Make sure it’s accurate to prevent any issues.

Step 4: Enter the amount you want to transfer

Specify the amount of money you wish to send. Double-check the amount to ensure accuracy.

Step 5: Confirm the transaction

Review the transaction details, including the recipient’s phone number and the amount, and confirm the transfer. You’ll receive a confirmation message once the transaction is complete.

How to check your PalmPay account balance using USSD code

Checking your account balance is essential for managing your finances effectively to know What you have and how you can improve on financial freedom. Now, here is how you can check your PalmPay account balance using USSD code:

Step 2: Select the “Balance” option

From the USSD menu, choose the “Balance” option to inquire about your account balance.

Step 3: Enter your PIN

For security reasons, you’ll be prompted to enter your PIN. This ensures that only authorized users can access your account information.

Step 4: Your account balance will be displayed

After entering your PIN, your PalmPay account balance will be displayed on your screen. This information provides valuable insights into your financial standing.

How to apply for a loan using PalmPay USSD code

Need a quick financial boost? PalmPay also offers the convenience of applying for loans through USSD. Here’s how you can do it:

Step 2: Select the “Loan” option

From the USSD menu, select the “Loan” option to initiate the loan application process.

Step 3: Enter your information and follow the prompts

PalmPay will guide you through the loan application process. You’ll need to provide necessary information and follow the prompts to complete your application.

How to borrow money from a friend using PalmPay USSD code

Sometimes, you may need to borrow money from a friend in a pinch. PalmPay’s USSD service makes this process hassle-free. How can you? Follow this steps.

Step 2: Select the “Borrow Money” option

From the USSD menu, choose the “Borrow Money” option to begin the borrowing process.

Step 3: Enter the friend’s phone number

Input your friend’s phone number to identify the recipient of the borrowed funds.

Step 4: Enter the amount you want to borrow

Specify the amount you wish to borrow from your friend.

Step 5: Confirm the transaction

Review the transaction details and confirm the borrowing request. Your friend will receive a notification, and once they approve, the funds will be available to you.

How to buy airtime using PalmPay USSD code

Are you running low on mobile airtime? Here’s how you can quickly recharge using PalmPay USSD:

Step 2: Select the “Airtime” option

From the USSD menu, choose the “Airtime” option to begin the airtime purchase process.

Step 3: Enter your phone number

Input your mobile phone number to ensure that the airtime is credited to the correct account.

Step 4: Enter the amount of airtime you want to buy

Specify the amount of airtime you wish to purchase. This can be for calls, text messages, or data, depending on your needs.

Step 5: Confirm the transaction

Review the transaction details and confirm the purchase. Your mobile account will be credited with the chosen amount of airtime.

Conclusion

Conclusively, it’s audible to the deaf and visible to the blind that PalmPay’s USSD service simplifies various financial transactions, which makes it a convenient application for managing ones finances.

Whether you need to transfer money, check your account balance, apply for a loan, borrow money from a friend, or purchase airtime, PalmPay’s USSD code has got you covered. Thanks for reading to this end, I appreciate. I hope you find this helpful.

FAQS

Can I borrow money from PalmPay?

Yes, you can borrow money from PalmPay. PalmPay is a mobile money platform that offers a variety of financial services, including loans.

How do I check my PalmPay loan balance?

You can check out your balance on palmpay loan app through the following steps;

Open the PalmPay app and sign in to your account.
Tap on the “Finance” tab.
Scroll down and tap on “Loans”.
Your loan balance will be displayed on the screen.

What is the highest amount I can borrow from PalmPay?

The highest amount you can borrow from PalmPay is NGN300,000. However, the amount you are actually approved for will depend on your credit score and repayment history. If you have a good credit score and a history of repaying your loans on time, you may be approved for a higher loan amount.

Fairmoney vs Renmoney and Palmpay; Which Is the Best Loan App?

By

Seun Ogun

-

October 25, 2025

0

Fairmoney vs Renmoney and Palmpay; Which Is the Best Loan App?

Loan apps have flooded everywhere in the internet space, however, three strong competitors have developed from the many of lending apps available, they include; Fairmoney, Renmoney, and Palmpay.

The choice between these platforms is vital because each one has an own set of features and benefits to offer. In this thorough article, we’ll look at Fairmoney, Renmoney, and Palmpay’s salient features to help you decide which one is the finest loan app for your need.

Check this: How to Close/Deactivate My Palmpay Account without Stress

Fairmoney vs Renmoney and Palmpay; Which Is the Best Loan App?

Fairmoney is a well-known financial technology platform that specializes in providing quick loans to individuals in Nigeria. They aim to make borrowing hassle-free and accessible, catering to the needs of both employed and self-employed individuals. Fairmoney offers a range of loan options, including personal loans, business loans, and education loans, making it a versatile choice for various financial needs.

Key Features of Fairmoney

Instant Loan Approval: One of the standout features of Fairmoney is its lightning-fast loan approval process. Applicants can receive approval within minutes, making it ideal for those in urgent need of funds.
Flexible Repayment Plans: Fairmoney offers flexible repayment plans, allowing borrowers to choose a repayment period that suits their financial situation. This flexibility minimizes the stress associated with loan repayment.
Competitive Interest Rates: Fairmoney prides itself on offering competitive interest rates that are often lower than what traditional banks charge. This can result in significant savings for borrowers.
User-Friendly Mobile App: Fairmoney’s mobile app is user-friendly and intuitive, making it easy for users to apply for loans, track their repayments, and access customer support.

What is Renmoney

Renmoney is another notable player in the Nigerian loan app market. They have gained a reputation for providing loans without requiring collateral and have a strong focus on customer service. Renmoney primarily offers personal loans and small business loans to cater to a wide range of financial needs.

Key Features of Renmoney

No Collateral Required: Like fair money, Renmoney’s loans are unsecured, meaning borrowers do not need to provide collateral to secure a loan. This feature is particularly attractive to those who lack assets to pledge as collateral.
Personalized Loan Offers: Renmoney uses credit scoring and other data-driven techniques to provide borrowers with personalized loan offers tailored to their financial profile.
Quick Disbursement: Renmoney aims to disburse loans swiftly, often within 24 hours of approval, ensuring that borrowers can access funds when they need them the most.
Customer-Centric Approach: Renmoney places a strong emphasis on customer service, offering support through various channels, including phone, email, and in-person interactions at their branches.

What is Palmpay?

Palmpay, primarily known as a mobile payment platform, has also ventured into the loan app space. With its established user base, Palmpay offers quick and convenient loans to its customers. While it may not be as specialized in lending as Fairmoney and Renmoney, it presents a viable option for those who want a loan app integrated with their payment platform.

H3: Key Features of Palmpay

Seamless Integration: Palmpay seamlessly integrates its loan services with its payment platform, making it easy for users to access loans and manage repayments within the same app.
Differnt Loan Products: Palmpay offers a variety of loan products, including personal loans, business loans, and salary advance loans, catering to a wide range of financial needs.
No Hidden Charges: Palmpay is transparent about its fees and charges, ensuring that borrowers are aware of the costs associated with their loans upfront.
Access to Other Financial Services: Users of Palmpay can also access a range of other financial services, including bill payments and airtime top-ups, within the same app.

Read Also: Kuda Vs Palmpay: Which Is Better?

Comparison

Feature	Fairmoney	Renmoney	Palmpay
Interest rates	10.99% – 36%	12.99% – 36%	15.99% – 36%
Loan approval process	Instant	Up to 24 hours	Up to 72 hours
Repayment flexibility	Flexible repayment options	Flexible repayment options	Flexi-pay (monthly or weekly repayments)
Customer support	24/7 customer support	24/7 customer support	24/7 customer support
Loan types	Personal loans, business loans, educational loans, medical loans	Personal loans, business loans, car loans, mortgage loans	Personal loans, business loans, travel loans, grocery loans
Number of downloads	10 million+	5 million+	1 million+

Conclusion

In conclusion, whether you choose Fairmoney, Renmoney, or Palmpay, the key is to use these loan apps responsibly and to repay in time. Do well to take your time to obtain loan from the prefferded apps. Thanks for reading

FAQ

What is the number 1 best loan app in Nigeria?

As it stands, Fairmoney is the best loan app in Nigeria. They offer best loan with best interest rates and no hidden charges.

Is renmoney legit?

Yes, Renmoney is a legit lending platform. It is regulated by the Central Bank of Nigeria (CBN) and insured by the Nigeria Deposit Insurance Corporation (NDIC). This means that your money is safe with Renmoney and you are protected by the law.

Is FairMoney loan app fake?

No, FairMoney loan app is not fake. It is a legitimate lending platform that is regulated by the Central Bank of Nigeria (CBN) and insured by the Nigeria Deposit Insurance Corporation (NDIC).

How long does it take for Renmoney to approve a loan?

it usually takes a few minutes to 24 hours for them to approve a loan application. However, the actual approval time may vary depending on the applicant’s eligibility and the amount of the loan requested.

How to Open a Moniepoint Account and Make Payments (Send and Receive Money) with Moniepoint App

Finance

By

Seun Ogun

-

October 25, 2025

0

How to Open a Moniepoint Account and Make Payments (Send and Receive Money) with Moniepoint App

Have you ever think about it that every second spent figuring out stressful payment systems could be better utilized elsewhere?. So, the burning question remains how can we tackle these challenges and take control of our financial lives? First, say good bye to financial frustration because in this article, I will provide you with how to open a Monie point account, make necessary payment.

Are you ready? Let’s go.

How to Open a Moniepoint Account

If you’re new to Moniepoint, the first step is to open an account, which provides you with access to its seamless financial services. Follow these steps to get started:

Download and Install the Moniepoint App

1. Visit your device’s app store, whether it’s the Apple App Store for iOS devices or the Google Play Store for Android devices.

2. In the search bar, type “Moniepoint” and look for the official app developed by the Moniepoint team.

3. Once you’ve located the app, click the “Install” button to download and install it on your device.

How to Register on Monie point app

To register on the Monie point app, kindly follow me while I show you 10 practical steps, easily and convienetly below.

Launch the Moniepoint app after installation.
Click on the “Register” or “Sign Up” button to initiate the registration process.
Provide the required information, including your full name, phone number, email address, and a secure password.
Agree to the app’s terms and conditions, then click “Next” or “Continue.”
A verification code will be sent to the phone number you provided. Enter this code in the app to verify your phone number.
Some additional information may be required to verify your identity. Follow the prompts and provide accurate details.
For added security, set a unique 4 to 6-digit PIN that you’ll use to access your Moniepoint account.
Choose security questions and provide answers that will be used to recover your account if needed.
To fully utilize Moniepoint’s features, you’ll need to link your bank account to the app.
Enter your bank account details accurately. This includes your account number, account name, and bank’s name.

How to Make Payments (Send and Receive Money) with Moniepoint App

Moniepoint offers a convenient way to make payments and transfer money to friends, family, or businesses. Here’s how to do it:

Fund Your Moniepoint Wallet

Before making payments, ensure you have sufficient funds in your Moniepoint wallet. You can fund your wallet by transferring money from your linked bank account to your Moniepoint account.

How to Make Payments on moniepoint app

Thanks for reading to the middle of the article.

Launch the Moniepoint app and log in using your PIN.
From the app’s home screen, locate and click on the “Send Money” or “Make Payment” option.
Enter the recipient’s phone number or select a contact from your phonebook.
Input the amount you wish to send and add a brief description (optional).
Review the payment details and click “Send” or “Confirm.”

How to Receiving Money on Moniepoint app

When someone sends you money through Moniepoint, you’ll receive a notification. Open the Moniepoint app and log in to your account. From the notification or home screen, click on the incoming transaction to view the details. Then click on accept, the money will automatically be added to your Moniepoint wallet.

Conclusion

Opening a Moniepoint account and making payments, as well as sending and receiving money through the app, has never been this easier. By following the steps outlined in this guide, you can harness the power of Moniepoint to simplify your financial transactions. Thanks for reading.

FAQS

Can I use MoniePoint for personal use?

Yes, you can use MoniePoint for personal use. Moniepoint Personal Banking is a new product that allows individuals to make transfers, pay bills, and buy airtime. You can also get a debit card that can be used at ATMs, POS terminals, and online.

What is the daily limit for Moniepoint PoS?

The daily limit for Moniepoint POS depends on the type of transaction and the account holder’s KYC level.

Cash withdrawal: The maximum cash withdrawal via point of sale (PoS) terminals is N20,000 daily.
Money transfer: The maximum money transfer limit is N25 million cumulative daily for business owners with full KYC. Business owners with pending KYC have N900,000 as the maximum limit per POS Transfer and N5 million daily cumulative.
Bill payment: There is no limit on the amount of money that can be used to pay bills via Moniepoint POS.

You can increase your transaction limit by contacting your Moniepoint Business Relationship Manager.

Opay Customer Care: Phone Number, Whatsapp Number, Email Address and Opay Contact Address

Finance

By

Seun Ogun

-

October 24, 2025

0

Opay Customer Care: Phone Number, Whatsapp Number, Email Address and Opay Contact Address

Are you an Opay customer in need of assistance? Don’t worry; Opay has a dedicated customer care team to help with your queries. In this blog post, we’ll explain Opay’s contact address and help desk info so you can get the help you need. We’ll cover their phone number, Whatsapp number, email address and contact address, making it easier for you to find the right support.

What is OPAY?

Opay is a leading financial technology company that provides various digital services, including mobile money, banking, and transportation solutions. It was established in 2018, and Opay has quickly become a trusted platform for millions of users across Nigeria.

With its user-friendly interface and convenient features, Opay offers a seamless experience for making payments, transferring funds, and accessing other financial services. As a customer-oriented company, if you don’t know, Opay prioritizes customer satisfaction and has a dedicated customer care team to address any concerns or queries.

Opay Customer Care

Since its establishment, Opay Customer Care is committed to providing exceptional service to its customers.

Whether you have a question, concern, or need assistance with any of Opay’s services, their dedicated customer care team is here to help.

No matter what you need assistance with, you can trust Opay Customer Care to deliver reliable and prompt solutions. Don’t hesitate to reach out to them for any help you need; they’re just a call, message, or email away.

Opay Phone Number for Customer Care

Opay understands the importance of providing reliable and accessible customer support, which is why they have a dedicated phone number for customer care. If you need assistance, you can reach out to Opay’s customer care team by dialing their phone number. Call them on 0700 888 8328 or 01 8888328(App & Card queries). Also for business inquiry, you can call on 0700 888 8329 or 01 8888329.

They are available to assist you with any questions, concerns, or issues you may have regarding Opay’s services. Whether you need help with mobile money transactions, banking services, the customer care team is ready to provide you with prompt and reliable support. Don’t hesitate to give them a call if you need assistance, they’re here to help you.

Opay Whatsapp Number for Customer Care

Opay understands the importance of convenience and accessibility when it comes to customer support. That’s why they have a dedicated Whatsapp number for their customer care services.

If you prefer to reach out to them through Whatsapp, you can simply message them on their Whatsapp number, and their knowledgeable customer care team will be there to assist you.

Whether you have a question about a transaction, need help with a banking service, or have any other concerns, don’t hesitate to message Opay on Whatsapp. Their WhatsApp line is; +2349165998936.

Opay Email Address for Customer Care

Do you know that Opay understands that not everyone prefers to communicate over the phone or through messaging apps?

That’s why they also provide an email address for customer care. If you have any questions, concerns, or issues that you would like to discuss via email, you can reach out to Opay’s customer care team at their dedicated email address at customerservice@opay-inc.com

They will ensure that your query is addressed promptly and efficiently.

Opay Contact Address

Opay’s contact address is an essential for you to have if you need to reach out to their customer care team.

While the specific address is not yet written, rest assured that Opay values transparency and will provide their contact address for customers to easily locate their offices or mailing address.

Having the contact address allows you to visit or send mail directly to Opay, ensuring your concerns or queries are addressed efficiently.

Office Locations in Nigeria

Lagos

HQ: Alexander House, Otunba Jobi Fele Way, Ikeja, Lagos, Nigeria.

Customer Service Centers

103 Allen Avenue, Mosesola House, Ikeja.

78B Lagos Road Ikorodu.

4th Avenue A Close, Festac Town, Festac.

No 34/36 Okotie Eboh Street Utako District.

Abeokuta, Ogun

Dolly House Opposite Laroy Hotel, Abiola Way

Ibadan, Oyo

Anjola Building Opposite Oando Filling Station, Iyana Cele Bus Stop, Along Sango Road, Mokola.

Osogbo, Osun

Opposite Technical Beside Arowolo Filling Station.

Jos, Plateau

Thilda’s Center, Shop 12 Opposite GIG Logistics Dadin Kowa 3rd Gate.

Kaduna

Asd City Mall Katsina Road By Independent Way.

Amana Plaza Second Floor beside Shoprite Zoo Road.

How to Contact Opay Customer Care through Social Media

If you prefer to reach out to Opay Customer Care through social media platforms, you’re in luck! Opay has an active presence on platforms like Facebook, Twitter, and Instagram. Their social media account include; Instagram: https://www.instagram.com/opay.ng/

Twitter:

Tweets by OPay_NG

Facebook:

https://www.facebook.com/Nigeria.OPay

https://www.facebook.com/opaymerchants

By following Opay’s official accounts, you can stay updated on the latest news, announcements, and also send them a direct message if you have any questions or concerns.

Tips for Reaching Out to Opay Customer Care

When reaching out to Opay Customer Care, there are a few tips to keep in mind to ensure a smooth and efficient experience.

Firstly, be clear and concise when explaining your issue or query. Providing all the necessary details upfront will help the customer care team better understand and address your concern.

Secondly, be patient. While Opay’s customer care team strives to provide prompt responses, it’s important to remember that they may be dealing with other inquiries which may make it take time beforeyou’re being attended to. Lastly, take note of any reference numbers or ticket numbers provided, as this will help in case you need to follow up on your query.

Conclusion

Getting Opay Customer Care Phone Number, Whatsapp Number, Email Address and Opay Contact Address has become easier now, you can get it on this website for free. I hope you enjoyed reading this article. For more information, you can subscribe to our mailing list and for more information, drop a comment below, we will attend to it shortly.

FAQS

How do I contact OPay by email?

To contact OPAY via email today, simply send your complaint to customerservice@opay-inc.com. They will reply you within some minutes.

How can I chat with OPay?

To initiate a chat with OPAY agent, click on your profile icon and navigate through support and click on the life chat icon. Note that, the average waiting time for response is one to two minutes.

Can OPay refund money?

Yes, OPay can refund money. However, there are some conditions that must be met in order to be eligible for a refund. These conditions include:

The transaction must have been made through the OPay platform.
The transaction must have been successful.
The refund request must be made within 7 days of the transaction date.
The refund reason must be valid.

Once a refund request is approved, it can take up to 3 business days for the funds to be refunded to the original payment method.

To request a refund from OPay, you can follow these steps:

Go to the OPay website or app.
Click on the “Help” or “Support” tab.
Select “Refunds” from the list of options.
Fill out the refund request form and provide all the required information.
Submit the refund request.

How to Open Kuda Bank Account and Make Payments (Send and Receive Money) with Kuda Bank App

Finance

By

Seun Ogun

-

October 24, 2025

0

How to Open Kuda Bank Account and Make Payments (Send and Receive Money) with Kuda Bank App

Opening a bank account and managing your finances has never been easier, thanks to the digital age. However, despite this glaring convenience, the process at times be discouraging because of the complexity, leaving you frustrated.

Beyond the inconvenience, research shows that poor financial management can lead to missed opportunities. To avoid that, I am here to guide you on how to open a Kuda Bank account and teach you the fast way of making payments with the Kuda Bank app.

Let’s move on.

Why Choose Kuda Bank for Your Banking Needs?

There are so many reasons you should consider Kuda bank for your banking needs, they include;

Zero Fees: Kuda Bank prides itself on being a fee-free banking platform. No maintenance charges, card fees, or transaction fees eat into your hard-earned money.
High Interest Savings: With Kuda Bank, you can earn interest on your savings. This feature makes it an attractive option for those looking to grow their money over time.
Easy Account Opening: Opening a Kuda Bank account is a breeze, thanks to the intuitive mobile app. You can get started in a matter of minutes, without the need for lengthy paperwork.

Steps on How to Open a Kuda Bank Account

Opening a Kuda Bank account is a straightforward process that can be completed using the Kuda Bank app. Here’s how to do it:

Step 1: Download the Kuda Bank App

Start by downloading the Kuda Bank app from the App Store or Google Play Store. This app is available for both iOS and Android devices.

Step 2: Sign Up

After installing the app, open it and click on the “Sign Up” button. You’ll need to provide your phone number and create a secure password. An OTP (One-Time Password) will be sent to your phone for verification.

Step 3: Personal Information

Once verified, you’ll be prompted to enter your personal information, including your full name, date of birth, and address.

Step 4: BVN and KYC Verification

To comply with regulatory requirements, you’ll need to enter your Bank Verification Number (BVN) and complete the Know Your Customer (KYC) process. This typically involves uploading a photo of a government-issued ID, a selfie, and other relevant documents.

Step 5: Fund Your Account

Once your identity is verified, you can fund your Kuda Bank account. The app provides various options for adding funds, such as through a bank transfer or card payment.

How do make Payments with the Kuda Bank App

The Kuda Bank app not only allows you to manage your account but also make you to make payments with ease. It doesn’t care if you need to send money to a friend, pay bills, or make online purchases, the app has you covered.

Step 1: Access Your Account

Open the Kuda Bank app and log in to your account using your secure password or biometric authentication.

Step 2: Navigate to the Payment Section

Within the app, locate the “Payments” or “Send Money” section. This is where you’ll initiate various types of transactions.

Step 3: Select the Payment Type

Choose the type of payment you want to make. This could include sending money to another Kuda Bank user, making a bank transfer, or paying a bill.

Step 4: Enter Payment Details

Provide the necessary payment details. If you’re sending money to another Kuda Bank user, you might need their phone number or email linked to their Kuda Bank account. For other transactions, you’ll need the recipient’s bank details.

Step 5: Confirm and Authenticate

Review the payment details to ensure accuracy. Depending on the transaction, you might need to enter your password, provide biometric authentication, or input an OTP for security.

Once the payment is confirmed, you’ll receive a notification indicating the successful transaction. The recipient will also be notified of the incoming funds.

How to make payments with Kuda Bank

Kuda Bank makes it easy to make payments to friends, family, businesses, andloved ones. To do that, follow this steps;

Send money to another Kuda user: To send money to another Kuda user, open the Kuda Bank mobile app and tap on the “Pay” tab. Enter the recipient’s Kuda username and the amount you want to send. Tap on the “Send” button to complete the transaction.
Send money to a bank account: To send money to a bank account, open the Kuda Bank mobile app and tap on the “Pay” tab. Select the “Bank Transfer” option and enter the recipient’s bank account details. Tap on the “Send” button to complete the transaction.
Pay bills: To pay bills with Kuda Bank, open the Kuda Bank mobile app and tap on the “Pay Bills” tab. Select the biller you want to pay and enter the bill amount. Tap on the “Pay” button to complete the transaction.
Buy airtime and data: To buy airtime and data with Kuda Bank, open the Kuda Bank mobile app and tap on the “Buy Airtime & Data” tab. Select the network you want to buy airtime or data for and enter the amount you want to buy. Tap on the “Buy” button to complete the transaction.

Conclusion

Thanks for reading to this end. I am sure you have learnt the best and simple way on how to make payments in your Kuda bank account, how to open an account and make other necessary transactions. Make sure you share with your love ones.

FAQS

Can I use Kuda to receive money?

Yes, you can use Kuda to receive money from other Nigerian banks.

Can Kuda bank be used for online payment?

Yes, Kuda bank can be used for online payment. You can use your Kuda account to make payments on websites and apps that accept payments through Paystack.

How long does Kuda verification take?

The verification process usually takes 24-72 hours. However, it may take longer if your ID document is damaged or if there are other issues with your application.

Can I use Kuda without BVN?

Yes, you can open a Kuda account without a BVN. However, there are some limitations to what you can do with your account without a BVN which one is that you can only send and receive nothing less than 200,000 daily.

How to Unfreeze your Venmo Account, Tips to Avoid being Frozen

Loans

By

Seun Ogun

-

October 24, 2025

0

How to Unfreeze your Venmo Account, Tips to Avoid being Frozen

Getting your Venmo account frozen can be very frustrating when you need to send or receive payments.
In this article, we will go over the common reasons why Venmo freezes accounts and provide step-by-step instructions on how to unfreeze your account. We will also share some tips to help avoid getting frozen in the future.

Why does Venmo freeze accounts?

Potential fraudulent activity

Venmo monitors accounts for signs of potential fraud such as a sudden surge in transactions, sending money internationally, or transactions associated with regulated industries like gambling.

Terms of service violations

Actions like selling goods and services without being a registered business, money laundering, or sending payments that are unpermitted can violate Venmo’s terms of service and lead to account restrictions.

Suspicious payment notes

Including notes for prohibited items like drugs, weapons, etc. or notes that don’t match the actual transaction purpose can raise red flags.

Bank authorization issues

If the bank associated with your Venmo account fails verification processes or rejects transactions, it can freeze your account until resolved.

How to unfreeze your Venmo account

To unfreeze your Venmo account, you can follow these steps:

1. Check Your Account Status

If your account has been frozen, Venmo will typically notify you via email or in-app notification. The email or notification will provide prompts on how to unfreeze your account.

2. Cover the Amount Due (For Payment Failures)

If your account was frozen due to a payment failure, you can unfreeze it by covering the amount due. The fastest way to do this is by using a debit card. This method should get your account back up and running in a matter of minutes. If you pay the balance using a bank account, it may take three to five days for the payment to process.

3. Contact Venmo Support (For Security and User Agreement Issues)

If your account was frozen for security or user agreement reasons, you will need to contact Venmo support directly to resolve the issue. You can reply to the notification email Venmo sent or use the Venmo ticket form. You can also contact the support team via phone or in-app chat.

4. Provide Additional Information (If Required)

Venmo may request additional information or documentation to verify your identity or address. You will need to provide this information to resolve the issue and unfreeze your account.

5. Wait for Verification

Once you have provided the required information, Venmo will verify it. This process can take two to five days, depending on the complexity of the issue.

Tips to avoid getting frozen

1 Only send personal payments

Refrain from any business/commercial related transactions unless registered properly. P2P payments should be for close friends and family only.

2. Use accurate payment notes

Be precise about the purpose of each payment sent or received and avoid prohibited items. Keep notes transaction relevant.

3. Limit suspicious activity patterns

Steer clear of any unusual money flow behaviors like dealing with large volumes or frequent international payments right from the start.

4. Verify your bank accounts

Complete any bank authorization steps smoothly and promptly to avoid holds due to non-confirmation of linked accounts.

5. Monitor your account activity

Look out for unauthorized access attempts or any other abnormalities and contact support right away to minimize risks.

Common mistakes to avoid

Impatience during review process

Refrain from repeatedly contacting support or submitting multiple verification requests during account reviews.

Sharing payment credentials

Never disclose login details with anyone for security reasons. Venmo will never ask for passwords over messages.

Unclear payment descriptions

Use specific, unambiguous notes describing the actual transaction purpose for every payment rather than vague placeholders.

Links to external sites

Avoid including promotional links or redirects to other websites in your Venmo profile, bio or payments that could be seen as ads.

Conclusion

With careful usage practices and prompt follow up on any flags with support, most Venmo account holds can be quickly resolved. Following best practices is the best long term solution to avoid freezes altogether. Let me know if any part needs further explanation!

FAQs

What is the average processing time for identity verification requests on Venmo?

Most verification requests are completed within 1-3 business days. In some cases involving complex reviews, it may take up to 5 business days.

Will others be able to see if my Venmo account has been frozen?

No, other users will not be able to see if your Venmo account has been frozen or restricted. This status is only visible to you and the Venmo support teams handling your case.

Kuda Bank Loan: How to apply for loan and Borrow Money From Kuda Bank App

Finance

By

Seun Ogun

-

October 24, 2025

0

Hello, are you looking for how to apply for Kuda loan? If yes, this article is for you. In this blog post I will teach you how to apply for loan and borrow loan for free from kuda bank. Without wasting much of our time, let’s quickly get started.

What is Kuda bank?

Kuda Bank is a digital bank that offers a variety of financial products and services, including loans. Kuda Bank loans are available to all customers who meet the eligibility requirements.

What is Kuda Bank Loan?

A Kuda Bank loan is a short-term loan that can be used for a variety of purposes, such as paying for unexpected expenses, consolidating debt, or making a large purchase. Kuda Bank loans are available in amounts up to ₦200,000.

How much can I borrow from Kuda?

The amount of money you can borrow from Kuda Bank depends on your credit score and income. Kuda Bank will assess your financial situation and make an offer based on your individual circumstances. On a normal basis, you can borrow up to 200,000 Naira.

What are the interest rates and fees?

The interest rates and fees for Kuda Bank loans vary depending on the amount borrowed and the length of the loan term. Kuda Bank offers competitive interest rates and fees, and there are no hidden charges.

What are the eligibility requirements?

To be eligible for a Kuda Bank loan, you must posses all of the following requirements. They include;

Be at least 18 years old
Have a verified Kuda Bank account
Have a good credit score
Have a steady income
How to apply for a Kuda Bank Loan

How to apply for Kuda bank loan

To apply for a Kuda Bank loan, you can follow these steps:

Open the Kuda Bank app.
Tap on the “Borrow” tab.
Enter the amount you want to borrow.
Select the length of the loan term.
Review the terms and conditions.
Tap on “Apply”.

Kuda Bank will review your application and make an offer within minutes. If your application is approved, the funds will be deposited into your Kuda Bank account immediately.

Conclusion

In conclusion, that how to borrow money from Kuda app in 7 steps in Africa. I hope you find this helpful. If you have any question, don’t hesitate to share with us in the comment section. Thanks.

FAQs

What is the maximum loan amount I can borrow?

The maximum loan amount you can borrow from Kuda Bank is ₦200,000.

Can I get loan on Kuda app?

Yes, you can get a loan on the Kuda app if you meet the following requirements:

You must be at least 18 years old.
You must have a verified and active Kuda Bank account.
Your account should show consistent transaction activity over a specified period.
You must have a good credit history.

What is the code for Kuda bank loan?

The USSD code for KUDA bank is *894# and follow the prompt.

Xcollect Loan, How to Apply, App Download and More

Loans

By

Seun Ogun

-

October 23, 2025

0

Xcollect Loan, How to Apply, App Download and More

What is Xcollect Loan?

Xcollect Loan is a fintech company in Nigeria that provides short-term loans through a mobile application. They specialize in microloans, which are small, unsecured loans typically ranging from N5,000 to N500,000 with repayment periods between 91 days to 180 days. Their focus is on making the loan application process quick, easy, and entirely online, eliminating the need for lengthy bank visits and paperwork.

Benefits of Using Xcollect Loan

There are several advantages to using Xcollect Loan for your borrowing needs:

Convenience: The entire loan application process, from registration to approval and disbursement, can be done through your smartphone using the Xcollect Loan app. This eliminates the need for physical visits to banks or loan agencies.

Speed: Xcollect Loan boasts a fast and efficient approval process. In many cases, loan applications are reviewed and approved within 24 hours, allowing you to access funds quickly for your urgent needs.

Transparency: Xcollect Loan prides itself on transparency in its loan terms and fees. All fees and interest rates are clearly outlined before you apply for a loan, so you know exactly what you’re getting into.

Flexibility: Xcollect Loan offers a variety of loan amounts and repayment periods to suit your specific needs. You can choose a loan amount that aligns with your financial situation and a repayment plan that fits your budget comfortably.

Who is Eligible for an Xcollect Loan?

To be eligible for an Xcollect Loan, you must meet the following basic requirements:

Be a resident of Nigeria
Be at least 18 years old (verified with a valid ID)
Have a regular source of income (salary, business income, etc.)
Have a good credit history (no outstanding debts or defaults)
Have a valid BVN (Bank Verification Number)

How to Apply for an Xcollect Loan (Step-by-Step Guide)

Applying for an Xcollect Loan is a straightforward process that can be completed in a few minutes. Here’s a step-by-step guide to help you navigate the application process:

Download the Xcollect Loan App: The first step is to download the Xcollect Loan app. It’s available for free on the Google Play Store for Android devices.
Register for an Account: Once you’ve downloaded the app, launch it and create a new account. You’ll typically need to provide your basic information, such as your name, phone number, email address, and BVN.
Select Your Loan Amount and Repayment Term: After registering, browse through the available loan options and choose the loan amount that best suits your needs. Select a repayment term that aligns with your budget and ensures you can comfortably repay the loan within the timeframe.
Complete Your Loan Application: The app will prompt you to fill out a short loan application form. This form may request additional information such as your employment details, monthly income, and bank account information.
Submit Your Application and Await Approval: Once you’ve completed the application form, carefully review the details for accuracy and submit it for review. Xcollect Loan will assess your application and creditworthiness.
Receive Loan Approval Notification: If your loan application is approved, you’ll receive a notification within the app and potentially via SMS or email. The notification will typically include the loan amount, interest rate, repayment schedule, and disbursement details.
Review and Accept Loan Agreement: Carefully review the loan agreement presented within the app. This agreement outlines the loan terms, interest rates, fees, and repayment schedule. Ensure you understand all the details before electronically signing the agreement.
Receive Loan Disbursement: Once you accept the loan agreement, the approved loan amount will be disbursed directly into your bank account linked to the loan app.

Xcollect Loan Interest Rates and Fees

XCollect offers loans ranging from NGN 2,000 to NGN 200,000 with interest rates between 12% to 25%, equivalent to monthly interest rates of 3% to 4.8%, and an Annual Percentage Rate (APR) of 40% to 60%. There are no origination or transaction fees associated with XCollect loans

It’s important to note that Xcollect Loan may also have additional fees associated with the loan, such as processing fees or late payment penalties. Ensure you understand all applicable fees before accepting the loan agreement. Transparency around loan terms and fees is a cornerstone of Xcollect Loan’s service, so they typically outline all charges upfront during the application process.

Xcollect Loan Repayment Options

Repaying your Xcollect Loan is a straightforward process. Xcollect Loan provides multiple repayment options for your convenience. Here are some common methods:

Automatic Debit: You can opt for automatic debit from your linked bank account on the due date. This ensures timely payments and avoids the risk of late fees.

Online Payment: Xcollect Loan’s app likely allows you to make manual online payments using your debit card or through other available online payment channels.

Bank Branch Payment: In some cases, you may be able to repay your loan directly at any branch of Xcollect Loan’s partner banks.

What Happens if I Can’t Repay My Xcollect Loan on Time?

Missing a loan repayment can negatively impact your credit score and lead to additional fees. If you foresee challenges repaying your loan on time, it’s crucial to communicate with Xcollect Loan as soon as possible. They may be able to offer flexible repayment options or reschedule your due date depending on your circumstances.

Xcollect is a platform that offers loans, bills payment, and investment services. It is designed to provide quick, reliable, and affordable loans to users, with a range of loan options from NGN 2,000 to NGN 200,000, and repayment periods between 91 days and 180 days. The platform also offers investment opportunities with a 10% interest rate within 15 days.

Xcollect Customer care support

For customer support, Xcollect provides various contact methods, including:

Email: xcollect@lantronicsgroup.com

Phone: +23409077713805 (WatsApp) and 09058586612 (SMS)

Address: Block 23 Seaside Estate, Ajah Lagos, Nigeria