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How to Deactivate, Close, or Delete Fidelity Bank Mobile App and Internet Banking

Fidelity Bank, a leading financial institution, offers its customers the convenience of a mobile app and internet banking services. 

However, there may come a time when you need to deactivate, close, or delete your Fidelity Bank mobile app and internet banking accounts. This could be due to security concerns, a change in banking preferences, or any other personal reasons. In this comprehensive guide, I will walk you through the step-by-step process of deactivating, closing, or deleting your Fidelity Bank mobile app and internet banking accounts.

Before we go into the deactivation, closure, or deletion process, let’s take a moment to understand the Fidelity Bank mobile app and internet banking services. 

Fidelity Bank’s mobile app allows customers to access their accounts, make transactions, pay bills, and perform various banking activities conveniently from their smartphones. Internet banking offers similar functionalities but can be accessed through a web browser on your computer or mobile device. These digital platforms provide 24/7 access to your accounts, making banking more accessible and efficient.

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Reasons for Deactivating, Closing, or Deleting Fidelity Bank Mobile App and Internet Banking

There are several reasons why individuals may consider deactivating, closing, or deleting their Fidelity Bank mobile app and internet banking accounts:

1. Security Concerns: If you suspect unauthorized access or fraudulent activities on your account, it is crucial to take immediate action to protect your finances and personal information.

2. Change in Banking Preferences: You may have switched to another bank or prefer using different banking platforms that better suit your needs.

3. Privacy Concerns: If you are concerned about the collection and use of your personal data by the bank or its partners, you may choose to deactivate, close, or delete your accounts.

How to Deactivate Fidelity Bank Mobile App and Internet Banking

Deactivation is a temporary measure that disables your access to the Fidelity Bank mobile app and internet banking services without permanently deleting your account. It allows you to suspend your accounts while retaining the option to reactivate them later.

Step1: Initiating Deactivation

To deactivate your Fidelity Bank mobile app, open the app on your smartphone and navigate to the settings or account settings section. 

Look for the option to deactivate your account and follow the on-screen instructions. For internet banking, log in to your account through the web browser and locate the account settings or profile settings. 

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Look for the option to deactivate your internet banking account and follow the provided instructions.

Step 2: Confirming Deactivation

Once you have initiated the deactivation process, carefully review the confirmation details. Ensure that you understand the consequences of deactivating your accounts. Confirm your decision and proceed with deactivation.

Closing Fidelity Bank Mobile App and Internet Banking

Step 1: Understanding the Closure Process

Closing your Fidelity Bank mobile app or internet banking account is a permanent action that results in the termination of your account. It is important to be aware of the implications before proceeding with closure.

Step 2: Initiating Closure

To close your Fidelity Bank mobile app or internet banking account, you will need to contact Fidelity Bank’s customer support or visit a branch. Speak to a representative and inform them of your intention to close your account. They will guide you through the necessary steps and provide any additional information or documentation required.

Step 3: Confirming Closure

During the closure process, carefully review any terms or conditions associated with closing your account. Understand the consequences, such as the loss of account history and the potential impact on your credit profile. 

Once you have confirmed your decision, follow the instructions provided by the bank to finalize the closure.

How to Delete Fidelity Bank Mobile App and Internet Banking

Deleting your Fidelity Bank mobile app or internet banking account involves permanently erasing your data and removing your account from the bank’s systems. It is essential to understand that deletion is irreversible, and you will not be able to recover your account or associated information.

Step 1: Initiating Deletion

To delete your Fidelity Bank mobile app, uninstall the app from your smartphone. This will remove the app and its associated data from your device. Deleting your internet banking account requires contacting Fidelity Bank’s customer support or visiting a branch. Request the deletion of your account and follow the instructions provided.

Step 2: Confirming Deletion

Before confirming the deletion, ensure that you have backed up any important data or information related to your account. Once you have confirmed your decision to delete your account, follow the bank’s instructions to complete the deletion process.

Ensuring Security and Privacy

Throughout the deactivation, closure, or deletion process, it is essential to prioritize security and privacy. Consider the following tips:

1. Change Passwords: If you suspect anyunauthorized access or fraudulent activities, change your passwords immediately to ensure the security of your accounts.

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2. Monitor Account Activity: Keep a close eye on your account activity during the deactivation, closure, or deletion process. Report any suspicious transactions or activities to the bank.

3. Secure Personal Information: Safeguard your personal information and avoid sharing sensitive details with unauthorized individuals or third parties.

4. Update Contact Information: Ensure that your contact information, such as phone number and email address, is up to date. This will help the bank communicate with you during the process.

Conclusion

Deactivating, closing, or deleting your Fidelity Bank mobile app and internet banking accounts requires careful consideration and adherence to the provided instructions. Prioritize security and privacy throughout the process, and keep in mind that permanent closure or deletion is irreversible. 

If you have any doubts or concerns, it is advisable to consult Fidelity Bank’s customer support or visit a branch for assistance.

FAQS

How do I delete a linked bank account on Fidelity?

To delete a linked bank account on Fidelity, log into Fidelity.com and follow these steps:

  1. Select “Accounts & Trade”
  2. Click “Transfers”
  3. Under “Manage”, select “Manage bank accounts”
  4. Once on your “Manage bank accounts” page, you will be able to view all of your linked bank accounts.
  5. Find the old bank account and select the “delete” button to the right of the desired linked bank.

Note that you can only delete a bank account from one Fidelity account at a time. To delete the same bank account from more than one Fidelity account, you must delete it from each account separately by simply clicking the link on the Delete Bank Account Confirmation page.

How do I delete my Fidelity account on the app?

To delete your Fidelity account on the app, you can follow these steps:

  • Log into your Fidelity account on the app.
  • Navigate to the account settings or profile section.
  • Look for the option to close or delete your account.
  • Follow the on-screen instructions to initiate the closure request.

Fidelity may require you to confirm your decision via email or phone call for security purposes. Once the closure request is confirmed, any remaining funds in the account will be transferred to your designated bank account within a specified timeframe. 

If you encounter any difficulties, you can also call Fidelity customer service at 800-343-3548 for assistance in closing your account.

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