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Opay Customer Care: Phone Number, Whatsapp Number, Email Address and Opay Contact Address

Are you an Opay customer in need of assistance? Don’t worry; Opay has a dedicated customer care team to help with your queries. In this blog post, we’ll explain Opay’s contact address and help desk info so you can get the help you need. We’ll cover their phone number, Whatsapp number, email address and contact address, making it easier for you to find the right support.

What is OPAY?

Opay is a leading financial technology company that provides various digital services, including mobile money, banking, and transportation solutions. It was established in 2018, and Opay has quickly become a trusted platform for millions of users across Nigeria. 

With its user-friendly interface and convenient features, Opay offers a seamless experience for making payments, transferring funds, and accessing other financial services. As a customer-oriented company, if you don’t know, Opay prioritizes customer satisfaction and has a dedicated customer care team to address any concerns or queries. 

Read Also: How To Use Opay USSD Code To Send Money, Airtime and Data

Opay Customer Care

Since its establishment, Opay Customer Care is committed to providing exceptional service to its customers. 

Whether you have a question, concern, or need assistance with any of Opay’s services, their dedicated customer care team is here to help. 

No matter what you need assistance with, you can trust Opay Customer Care to deliver reliable and prompt solutions. Don’t hesitate to reach out to them for any help you need; they’re just a call, message, or email away.

Opay Phone Number for Customer Care

Opay understands the importance of providing reliable and accessible customer support, which is why they have a dedicated phone number for customer care. If you need assistance, you can reach out to Opay’s customer care team by dialing their phone number. Call them on 0700 888 8328 or 01 8888328(App & Card queries). Also for business inquiry, you can call on 0700 888 8329 or 01 8888329.

They are available to assist you with any questions, concerns, or issues you may have regarding Opay’s services. Whether you need help with mobile money transactions, banking services, the customer care team is ready to provide you with prompt and reliable support. Don’t hesitate to give them a call if you need assistance, they’re here to help you.

Opay Whatsapp Number for Customer Care

Opay understands the importance of convenience and accessibility when it comes to customer support. That’s why they have a dedicated Whatsapp number for their customer care services. 

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If you prefer to reach out to them through Whatsapp, you can simply message them on their Whatsapp number, and their knowledgeable customer care team will be there to assist you. 

Whether you have a question about a transaction, need help with a banking service, or have any other concerns, don’t hesitate to message Opay on Whatsapp. Their WhatsApp line is; +2349165998936.

Opay Email Address for Customer Care

Do you know that Opay understands that not everyone prefers to communicate over the phone or through messaging apps? 

That’s why they also provide an email address for customer care. If you have any questions, concerns, or issues that you would like to discuss via email, you can reach out to Opay’s customer care team at their dedicated email address at customerservice@opay-inc.com

They will ensure that your query is addressed promptly and efficiently.

Opay Contact Address

Opay’s contact address is an essential for you to have if you need to reach out to their customer care team. 

While the specific address is not yet written, rest assured that Opay values transparency and will provide their contact address for customers to easily locate their offices or mailing address. 

Having the contact address allows you to visit or send mail directly to Opay, ensuring your concerns or queries are addressed efficiently. 

Office Locations in Nigeria


HQ: Alexander House, Otunba Jobi Fele Way, Ikeja, Lagos, Nigeria.

Customer Service Centers

103 Allen Avenue, Mosesola House, Ikeja.

78B Lagos Road Ikorodu.

4th Avenue A Close, Festac Town, Festac.

No 34/36 Okotie Eboh Street Utako District.

Abeokuta, Ogun

Dolly House Opposite Laroy Hotel, Abiola Way

Ibadan, Oyo

Anjola Building Opposite Oando Filling Station, Iyana Cele Bus Stop, Along Sango Road, Mokola.

Osogbo, Osun

Opposite Technical Beside Arowolo Filling Station.

Jos, Plateau

Thilda’s Center, Shop 12 Opposite GIG Logistics Dadin Kowa 3rd Gate.


Asd City Mall Katsina Road By Independent Way.

Amana Plaza Second Floor beside Shoprite Zoo Road.

How to Contact Opay Customer Care through Social Media

If you prefer to reach out to Opay Customer Care through social media platforms, you’re in luck! Opay has an active presence on platforms like Facebook, Twitter, and Instagram. Their social media account include; Instagram: https://www.instagram.com/opay.ng/





By following Opay’s official accounts, you can stay updated on the latest news, announcements, and also send them a direct message if you have any questions or concerns. 

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Read also: Opay Loan: How to Borrow Money from the Opay App Easily

Tips for Reaching Out to Opay Customer Care

When reaching out to Opay Customer Care, there are a few tips to keep in mind to ensure a smooth and efficient experience. 

Firstly, be clear and concise when explaining your issue or query. Providing all the necessary details upfront will help the customer care team better understand and address your concern. 

Secondly, be patient. While Opay’s customer care team strives to provide prompt responses, it’s important to remember that they may be dealing with other inquiries which may make it take time beforeyou’re being attended to. Lastly, take note of any reference numbers or ticket numbers provided, as this will help in case you need to follow up on your query. 


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How do I contact OPay by email?

To contact OPAY via email today, simply send your complaint to customerservice@opay-inc.com. They will reply you within some minutes.

How can I chat with OPay?

To initiate a chat with OPAY agent, click on your profile icon and navigate through support and click on the life chat icon. Note that, the average waiting time for response is one to two minutes. 

Can OPay refund money?

Yes, OPay can refund money. However, there are some conditions that must be met in order to be eligible for a refund. These conditions include:

  1. The transaction must have been made through the OPay platform.
  2. The transaction must have been successful.
  3. The refund request must be made within 7 days of the transaction date.
  4. The refund reason must be valid.

Once a refund request is approved, it can take up to 3 business days for the funds to be refunded to the original payment method.

To request a refund from OPay, you can follow these steps:

  • Go to the OPay website or app.
  • Click on the “Help” or “Support” tab.
  • Select “Refunds” from the list of options.
  • Fill out the refund request form and provide all the required information.
  • Submit the refund request.

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