Home Finance How to Close/Deactivate My Moniepoint Account without Stress

How to Close/Deactivate My Moniepoint Account without Stress

Have you been finding it hard to deactivate your moniepoint account? If yes, you’re in luck to be here. 

In this blog post, I will show you how to deactivate your Moniepoint account today. 

Before we move into the details, it’s important to consider the reasons behind your decision. 

Why do people deactivate their moniepoint account? 

  1. Switching to Another Platform: You might have found another financial platform that better suits your needs or offers more features.
  2. Personal Preference: Some users prefer to consolidate their financial accounts and keep fewer apps.
  3. Security Concerns: If you suspect any security breach or unauthorized access, closing your account can be a prudent choice.
  4. Change in Financial Habits: Changes in your financial habits or circumstances might lead you to no longer require the services of Moniepoint.

How to Close/Deactivate Your Moniepoint Account

Closing or deactivating your Moniepoint account doesn’t have to be a complex or time-consuming process. Follow these simple steps to ensure a smooth experience:

Step 1: Ensure Zero Balance

Before initiating the account closure process, make sure that your Moniepoint account has a zero balance. If you have any pending transactions or funds in your account, ensure that they are cleared before proceeding.

Step 2: Contact Customer Support

Reach out to Moniepoint’s customer support to inform them about your intention to close or deactivate your account. This can usually be done through the app’s chat or contact options. Customer support will guide you through the process and provide any necessary instructions.

Step 3: Provide Necessary Information

Moniepoint’s customer support might request certain information to verify your identity and account ownership. This can include personal details, transaction history, or account-related questions. Providing accurate information will help expedite the process.

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Step 4: Follow the Closure Process

Moniepoint will guide you through the account closure process. This may involve confirming your decision, reviewing any remaining balances, and agreeing to the terms and conditions of closure.

Step 5: Confirm Closure

After completing the necessary steps, Moniepoint will confirm the closure or deactivation of your account. You might receive a confirmation email or notification stating that your account is successfully closed.

Important Considerations that you should not avoid. 

Kindly note that closing or deactivating your Moniepoint account also involves keeping these important considerations in mind:

Check for Auto-Payments

Before closing your Moniepoint account, double-check if you have any recurring payments linked to it. Update your payment information for these services to avoid disruptions.

Withdraw Remaining Balances

If your Moniepoint account has any remaining balances, make sure to withdraw them before initiating the closure process. This will prevent any issues or delays in accessing your funds.

Conclusion

That’s the simple way to close or deactivate your moniepoint acccount. I hope you find this helpful. Do you require more information, use the comment section. 

FAQS

How can I contact Moniepoint?

To contact moniepoint, kindly send your complain to this email address support@moniepoint.com

How do I log out of Moniepoint?

To log out of Moniepoint, follow these steps

  • Open the Moniepoint app.
  • Tap on the profile icon in the bottom right corner.
  • Click on Settings.
  • Click on Logout.
  • Tap on Logout again to confirm.
  • You will be logged out of Moniepoint

How much is the limit of Moniepoint?

The Moniepoint daily transaction limit varies depending on the account tier. They include;

  • Level 1: Single debit limit: ₦50,000. Daily debit limit: ₦200,000. Single credit limit: ₦500,000. Daily credit limit: ₦500,000.
  • Level 2: Single debit limit: ₦900,000. Daily debit limit: ₦900,000. Single credit limit: ₦5,000,000. Daily credit limit: ₦5,000,000.
  • Level 3: Single debit limit: ₦5,000,000. Daily debit limit: ₦25,000,000. Single credit limit: Unlimited. Daily credit limit: Unlimited.
  • Level 4: Single debit limit: ₦50,000,000. Daily debit limit: ₦250,000,000. Single credit limit: Unlimited. Daily credit limit: Unlimited.
  • Level 5: Single debit limit: Unlimited. Daily debit limit: Unlimited. Single credit limit: Unlimited. Daily credit limit: Unlimited.
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