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PalmPay Customer Care: Phone Number, Whatsapp Number, Email Address and PalmPay Contact Address

Are you looking for ways to get in touch with PalmPay Customer Care? Look no further! In this blog post, we’ll provide you with all the necessary information to contact PalmPay customer service. We’ll share the phone number, Whatsapp number, email address and physical contact address so you can easily contact the PalmPay customer care team to solve any problems you may have. Keep reading to find out more!

What is PalmPay and why do you need their customer care contact details?

PalmPay is a mobile payment platform that allows you to make transactions, send money, and pay bills all in one place. However, like any other service, there may be times when you encounter issues or have questions. 

That’s where PalmPay customer care comes in. By having their contact details, you can reach out to them for assistance, ensuring a smooth and hassle-free experience. So, keep reading to find out how to get in touch with PalmPay customer care!

Customer Care Phone Number

If you ever need to get in touch with PalmPay customer care, they have a dedicated phone number to assist you. Whether you have questions or need assistance with a transaction, simply dial the customer care phone number 0700 to speak with a representative who can help resolve your issue. Save this number in your contacts for quick access to reliable customer support whenever you need it. 

Whatsapp Contact Number of Palmpay customer care

If you prefer to communicate through Whatsapp, PalmPay also offers a contact number for that. You can simply message them on Whatsapp via this phone number ( 0700 7256 4357) for NG and for Ghana contact  (0800 7256 44) to  get your questions answered or issues resolved. Also, note that you can place a call to this like, they will answer you promptly. 

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Palmpay Email Address for Customer Support

If you prefer to communicate through email, PalmPay also provides an email address for customer support via support@palmfinance.com for NG and GH reach out via supportgh@palmpay.co

You can reach out to them with any questions or concerns you may have, and their dedicated team will get back to you as soon as possible. 

Palmpay Physical Address for Walk-in Support 

If you prefer face-to-face assistance, PalmPay also offers walk-in support at their physical address. You can visit their office and speak directly with a customer care representative who can help address your concerns or resolve any issues you may have. To do this, visit 20 Opebi Rd, Opebi 101233, Lagos.


In summary, having access to PalmPay’s customer care contact details is essential for very good experience with their mobile payment platform. Whether you prefer to call, message on Whatsapp, send an email, or visit their office in person, PalmPay is dedicated to providing excellent customer service. Thanks for reading to this end, I so much appreciate. 


How do I complain to PalmPay?

To lodge any complain, you can use any of the means stated above and get the issue resolved. 

Who is the CEO of PalmPay?

The current CEO of PalmPay is Chika Nwosu. He has been in this position since 2019. He is a seasoned technology executive with over 20 years of experience in the financial services industry. Prior to joining PalmPay, he was the CEO of Paycode, a mobile payments company in Nigeria. He also held senior positions at other financial technology companies, such as Interswitch and Fidelity Bank.

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Why will PalmPay block my phone?

PalmPay can only block your phone if you:

  • Fail to repay a loan you took from PalmPay.
  • Try to cheat or defraud PalmPay.
  • Violate the PalmPay terms of service.
  • Engage in fraudulent activity, such as money laundering or cybercrime.
  • Use PalmPay for illegal activities, such as gambling or drug trafficking.
  • If your phone is reported as stolen or lost.

If your phone is blocked by PalmPay, you will not be able to use the PalmPay app or any other app that requires the PalmPay security plugin. You will also not be able to make or receive payments using PalmPay.

To unlock your phone, you will need to contact PalmPay customer support and explain why your phone was blocked. PalmPay may require you to repay any outstanding loans, provide additional information, or take other steps before unlocking your phone.

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