Are you fed up with your Bet9ja account? Are you looking for a hassle-free way to close, delete, or deactivate it? Well, look no further because we have the ultimate guide for you!
You might be wondering, “How do I ensure a smooth closure?” or “Can I reactivate my account in the future?” Don’t worry, we’ll address all your concerns and provide you with easy-to-follow instructions that will empower you to take charge of your Bet9ja account.
We’ll share alternative options for those who might not be ready to take the undertake permanent closure or deletion. These options will provide you with a temporary break without losing your account information or history.
So, grab a cup of coffee, relax, and let’s get started.
Bet9ja is a popular online betting platform in Nigeria that offers a wide range of sports betting and casino games.
While betting can be an enjoyable pastime, it’s important to gamble responsibly and be aware of the potential risks involved. If you’ve decided to close, delete, or deactivate your Bet9ja account, this guide will walk you through the process step by step.
Before proceeding, it’s crucial to understand the nuances between closing, deleting, and deactivating your Bet9ja account
Closing your account means permanently terminating your Bet9ja account, and all your personal data and account history will be erased. Deleting your account is similar to closing, but your personal information may be retained for legal purposes.
On the other hand, deactivating your account temporarily suspends your account, but your personal data remains intact. You can reactivate your account at any time.
Before proceeding with closing or deleting your Bet9ja account, it’s important to take the following steps;
Withdraw Remaining Funds
Ensure you withdraw any remaining funds from your Bet9ja account to avoid losing them.
Check for Pending Bets or Transactions
Confirm that no pending bets or transactions are left in your account to prevent any complications.
How to Closing Your Bet9ja Account
To close your Bet9ja account,
- Contact Bet9ja Customer Support: You can reach Bet9ja customer support through various channels, including email, live chat, or phone.
- Provide Necessary Information: Inform the customer support representative that you wish to close your Bet9ja account. They will ask for your account details and reason for closure.
- Confirmation of Account Closure: Once your request is verified, the customer support representative will confirm the account closure and provide you with a confirmation email.
How to Deleting Your Bet9ja Account
To delete your Bet9ja account, follow these step:
- Contact Bet9ja Customer Support: Similar to closing your account, contact Bet9ja customer support and inform them of your intention to delete your account.
- Provide Necessary Information: The customer support representative will ask for your account details and reason for deletion.
- Confirmation of Account Deletion: Once your request is verified, the customer support representative will confirm the account deletion and provide you with a confirmation email. Remember that deleting your account will permanently erase all your personal data and account history.
How to Deactivating Your Bet9ja Account
To deactivate your Bet9ja account, follow these steps:
- Log into Your Account: Access your Bet9ja account using your registered username and password.
- Locate the “Responsible Gambling” section on the Bet9ja website.
- Within the “Responsible Gambling” section, choose the “Self-Exclusion” option.
- Select the desired self-exclusion period, ranging from 6 months to 5 years.
- Once you’ve chosen the self-exclusion period, confirm your decision. You will receive a confirmation email notifying you of the deactivation and the reactivation date.
Alternative Methods for Account Closure or Deletion
If you encounter difficulties closing or deleting your Bet9ja account through the online channels, you can consider these alternative methods:
Visiting Bet9ja’s Physical Locations: Bet9ja has physical locations in various cities across Nigeria. You can visit one of these locations and submit a written request for account closure or deletion.
Sending a Written Request to Bet9ja’s Head Office: You can also send a written request to Bet9ja’s head office, addressed to:
Bet9ja Customer Support
Visit their official address at Atinuke Complex, 129 Okota Rd, Ilasamaja, Lagos or contact them via this Phone Number +234 814 541 3643.
In the written request, clearly state your intention to close or delete your account, provide your account details, and a brief explanation for your decision.
Thanks for reading to the end. That’s all about how to delete, or deactivate your Bet9ja account. Thanks for reading to this end.
How do I cancel my self-exclusion on Bet9ja?
Cancelling your self-exclusion on Bet9ja is a process that requires you to contact their customer support team.