When I first heard about issues with Opay today, I was concerned because I rely on the platform to pay bills and send money to friends and family. As someone who uses mobile payment apps daily, stability and reliability are really important to me. I started looking into what was going on to see how it might impact me. 

What is Opay? 

For those unfamiliar, Opay is a leading mobile wallet and payment platform in Asia. Founded in 2013, it allows users to make easy peer-to-peer transfers, pay bills, purchase goods and services, and manage other financial tasks directly from their smartphones. Opay dominates the markets in many Southeast Asian countries and has hundreds of millions of users across its regions.

Key Features of Opay 

Some of the major features of Opay that have made it so popular include:

• Peer-to-Peer Transfers: Send and request money from other Opay users quickly and securely. 
• Bill Payments: Pay utilities, loans, cable/internet bills, tuition fees, and more directly from the app. 
• Online Shopping: Purchase items from affiliated merchants with just a few taps. 
• Mini Programs: Access additional services like games, chat, food delivery, and more right within the Opay ecosystem.
• Rewards and Cashback: Earn points and redeem prizes through the Opay rewards program. 

 Why is Opay Experiencing Issues Today?

With such widespread adoption, any disruptions to Opay’s services can cause major inconveniences for millions of people. So what exactly is behind today’s reported problems? There seem to be a few key factors:

Heavy Traffic Surge

Rumor has it that usage of Opay spiked dramatically today as people received their monthly paychecks and bonuses. This traffic surge overwhelmed Opay’s servers, causing slow performance, errors, and outages for some. 

System Upgrade Gone Wrong

It’s also possible that Opay was in the middle of rolling out a major system upgrade to improve capacity when something went technologically awry, breaking critical components. Upgrades often introduce unforeseen bugs or conflicts.

Cyber Attack Speculation 

Though unconfirmed, some are speculating that Opay may have experienced a large-scale distributed denial of service (DDoS) attack from hackers aimed at crippling its infrastructure. However, the company has not acknowledged any security breaches.

Regional Outages and Issues

The problems also seem to be unevenly affecting different countries where Opay operates. Indonesia and the Philippines in particular have reported widespread transaction failures and app crashing today. Other locations are experiencing milder or no disruptions.

In Conclusion

Opay’s unplanned multi-day outages have understandably angered and stressed its millions of impacted users. As a dominant platform in emerging markets, Opay’s lack of public accountability is disproportionately concerning. Moving forward, bolstered transparency, proactive support, and genuine effort to regain user confidence will be paramount. But for now, stability restoration must be the top priority as subscribers anxiously await services being fully restored to normal.

FAQs

How can I chat with OPay customer care on WhatsApp?

OPay does not have a direct WhatsApp chat service for customer care. The best way to contact OPay is through their phone number, which is 23418888329, or through their email addresses, such as ng-support@opay-inc.com.

Have you ever wondered how shop owners easily accept payments from customers using handheld devices? Well, that’s made possible through POS (point of sale) machines. As an entrepreneur looking to start or expand your business in Nigeria, getting a reliable POS system is important. In this article, I will explore one of the most popular POS providers in Nigeria – Opay POS. I’ll cover the basics of how to get an Opay POS machine, their price ranges, and the typical daily transaction targets you should aim for as a merchant. 

When I first started my small provision store about five years ago, one of the biggest challenges was accepting payments from customers. I would have to deal with cash transactions only. This slowed down the checkout process and made accounting very difficult at the end of each day. Thankfully, things have changed a lot since then with the rise of digital payment options. As someone who has used Opay POS for over two years now, I can say it has helped scale and optimize my business operations significantly. I hope sharing my experience helps other entrepreneurs especially in simplifying payments.

How Opay POS Works

Before looking into specifics like pricing, it’s important to understand the basics of how Opay POS operates. At its core, Opay POS allows merchants to accept a wide range of digital payment methods directly from customers using just a mobile device or dedicated POS terminal. 

Here are the main steps involved

• Start by registering as a merchant on the Opay website. You’ll need to provide some basic business details and undergo a verification process. 
• Once verified, you can request an Opay POS device – either a mobile device running their POS app or a dedicated all-in-one terminal. The devices work offline once setup is complete.
• Using the Opay POS device, you can now accept payments via options like debit/credit cards, mobile wallets, and bank transfers. Customers can pay directly on the device screen. 
• All transactions are recorded and funds settle directly into your linked bank account on a daily/weekly basis depending on your plan. You also get detailed sales reports.
• As an Opay merchant, you gain access to other tools like invoicing, loyalty programs, supply chain finance and more for business expansion.

In summary, Opay POS provides a one-stop digital payment acceptance solution for merchants with various options to optimize operations.

How to Get an Opay POS Machine

Now let’s go into the process of getting an actual Opay POS machine for your business

• Visit the Opay website, click “Merchants” and fill the registration form with your business details. 
• You’ll receive an email to verify your identity by providing documents like your ID card, business registration docs etc. 
• Once verified, choose between a monthly/annual subscription for the mobile app or an all-in-one POS terminal. Prices vary based on your plan.
• Complete the sign up by reading all terms, paying the initial deposit/subscription and providing your bank details. 
• Within 3-5 business days, your requested Opay POS device will be delivered to the address provided. You can now get started with accepting payments.

The entire process takes around 1 week on average. Opay also has an active customer support team to guide you through any queries during setup and beyond.

Opay POS Prices in Nigeria 

When starting any new business expense, it’s important to understand associated costs upfront. Here are the current price ranges for various Opay POS packages in Nigeria:

Mobile App POS: The app-based POS solution has a monthly subscription of ₦2,500 which includes unlimited transactions. You need a smartphone to use this.

Android POS Terminal: An entry-level standalone Android terminal costs around ₦35,000 with ₦1,500 monthly subscription fee and ₦1 fee per transaction. 

All-in-One POS: For a more full-featured all-in-one device, prices start from ₦65,000 with ₦3,000 monthly and ₦1.5 per transaction fee.

Chip & Pin POS: Their most advanced Chip & PIN enabled terminal is priced at ₦95,000 with ₦5,000 monthly and ₦2 transaction fee.

You may also have to pay connectivity and support fees depending on your plan. Settlements are free within the first 30 days.

Overall, Opay offers affordable POS options to suit all types and scales of businesses. You can upgrade to better packages as your transaction volumes increase over time.

Frequently Asked Questions About Opay POS 

To summarize key points, here are answers to some commonly asked questions

How much does it cost to get an OPay POS machine?

The cost of an Opay POS machine varies depending on the type of machine. Here are the current prices for Opay POS machines in Nigeria:

• Smart (Android) POS: ₦60,000
• Traditional POS: ₦45,000
• Mini POS: ₦10,000

Can I start POS business with 10k?

Starting a POS business in Nigeria requires significant initial investment, and ₦10,000 is not sufficient for the necessary costs.

Conclusion

In summary, adopting digital and contactless payment options like Opay POS has become essential for businesses in Nigeria. Not only does it simplify the payment experience for customers, but also provides merchants with tools to optimize operations, boost sales and gain valuable data-driven insights. 

By establishing realistic daily transaction targets based on your business size and making small incremental improvements each month, you can unlock the full potential of platforms like Opay over time. Starting with their affordable mobile app or entry-level POS terminals also helps minimize initial investment risks. 

Most importantly, ensure smooth onboarding, training and continuous support for employees using the POS system. This will instill confidence and skillsets required to seamlessly guide customers through the payment process. With a user-friendly solution, supportive merchant experience and wide acceptance across Nigeria – Opay has certainly revolutionized digital payments for local merchants. 

When I first heard about digital payment apps in Nigeria, I was intrigued but also hesitant. Having grown up in an era where cash was king, the idea of storing money on my phone seemed risky. However, out of curiosity, I decided to give Moniepoint a try after a friend of mine raved about how convenient it was. Downloading the app and setting up my account was simpler than I expected. Now, I don’t know how I ever lived without Moniepoint – it has made my life so much easier. In this article, I will share the step-by-step process for downloading the Moniepoint app in Nigeria and getting started with digital payments.

<h2>What is Moniepoint?</h2>

Moniepoint is a digital wallet and payment platform that allows users to make cash deposits, send and receive money, pay bills, buy airtime and data, and shop online directly from their mobile phones. As one of the pioneers of fintech in Nigeria, Moniepoint has amassed over 10 million users since its launch in 2013. It provides a safe, convenient and affordable alternative to cash and supports both Android and iOS devices.

<h2>System Requirements</h2>

To download and use the Moniepoint app, you’ll need:

<h3>A supported smartphone</h3>

The app is compatible with Android version 4.1 and above as well as iOS 8 and above.

<h3>Internet access</h3> 

You’ll need an internet connection to register, fund your wallet, and make transactions.

<h3>Valid ID</h3>

You’ll be required to upload pictures of your ID during registration for verification purposes. Accepted IDs include international passport, driver’s license and national ID card.

<h2>Step 1) Download the App</h2>

First, go to the Google Play Store (for Android devices) or the Apple App Store (for iOS devices) and search for “Moniepoint”. Click install to download the app to your device. Alternatively, you can visit the Moniepoint website on your phone’s browser and click the download button. 

<h2>Step 2) Register for an Account</h2> 

Once the app is installed, open it and tap “Register”. Enter your phone number, username and email address. Then, upload a photo of your valid ID and a selfie for verification. Input your full name and date of birth as shown on your ID. 

<h2>Step 3) Verify Your Details</h2>

Moniepoint will send an OTP (one-time password) to the phone number you provided for verification. Enter the OTP into the app to complete registration. It may take up to 24 hours to verify your details, after which you’ll receive an activation notification.

<h2>Step 4) Fund Your Wallet</h2>

Go to the “Fund Wallet” section and select from the available funding options like bank transfer, cash deposit at an agent location or connected bank account. Bank deposits and transfers can take up to 3 hours to reflect in your wallet.

<h2>Step 5) Start Using Moniepoint</h2>

Now you’re all set to make payments, transfer funds and more directly from the app! You can send/request money from other contacts, pay bills, buy airtime/data, shop online and more with just a few taps.

<h2>Conclusion</h2>

As you can see, downloading and setting up Moniepoint is very straightforward. In just a few minutes, you can start enjoying the convenience and security of making digital payments. Moniepoint continues to innovate and expand its capabilities, so check the app regularly for new features. For any queries, their customer support team is also very responsive via live chat, email or call. I hope this guide has helped show you just how easy it is to get started with Moniepoint – so go ahead and download the app today!

<h2>FAQs</h2>

How to update Moniepoint app on Android?

To update the Moniepoint app on an Android device, follow these steps

• Open the Google Play Store: Visit the Google Play Store on your Android device.
• Search for Moniepoint: Type “Moniepoint” in the search bar and select the app from the results.
• Check for Updates: Tap the “Update” button if an update is available.
• Install the Update: If prompted, tap “Install” to begin the update process.
• Wait for Completion: Allow the update to complete, which may take a few minutes.
• Launch the App: Once the update is complete, tap “Open” to launch the updated Moniepoint app.

If you encounter any issues during the update process, you can refer to the Moniepoint support resources for troubleshooting guidance

When I first moved to Nigeria a few years ago, one of the biggest challenges I faced was transferring money between my home country and Nigeria. The traditional methods like bank wire transfers were slow and came with high fees. That’s when I discovered Palmpay, a mobile money platform that allows users to easily send and receive funds within Nigeria and from abroad. 

As someone who regularly needed to support family and friends back home, Palmpay was a game changer. I could deposit money into my Palmpay wallet from overseas with just a few taps on my phone. From there, I could send the funds to any phone number in Nigeria instantly. No more waiting days for an international wire transfer! 

Downloading the Palmpay app was straightforward, and the interface was simple to navigate. Within minutes, I was able to send my first money transfer. 

Since then, Palmpay has become my go-to way of moving cash around both locally and internationally. That’s why I’m excited to share how you can also download the Palmpay app and start enjoying its convenient money transfer features.

What is Palmpay?

Before getting into the download process, it’s helpful to understand what Palmpay is and what it offers users. In short, Palmpay is a mobile money platform that allows people to perform financial transactions directly from their mobile phones.  

How to Download the Palmpay App

Now that you understand what Palmpay does, here are the straightforward steps to download the Palmpay app itself

First, ensure your mobile device is compatible with the Palmpay app. It is currently available on Android and iOS devices, so check you have one of those operating systems. The minimum requirements are:

For Android: Android 4.4 (KitKat) and above 

For iOS: iOS 11.0 and above

Once you’ve confirmed compatibility, open the app store associated with your device – Google Play Store for Android or Apple App Store for iOS.  

In the search bar, type “Palmpay” and the result should be the official Palmpay app with the logo. Make sure it’s from the developer “PalmPay Limited” to ensure you get the genuine version.

Download and Install

Hit the download or get button to start acquiring the app. This may take a few minutes depending on your internet speed. 

Once completed, open your device’s app listing and locate the Palmpay icon to finish installing and opening the app.

How to Register for a Palmpay Account

The first time you open the Palmpay app, you will need to register for a new account. This involves entering basic details like your phone number, full name, and setting a password. 

You’ll also need to verify your identity by supplying your ID number, submitting a selfie, and confirming your registration. Allow some time for this verification process to complete.

Add Your Bank Details 

To fund your Palmpay wallet and perform banking operations, you need to link your Palmpay profile to an eligible Nigerian bank account. 

Go to the “Link Bank Account” option and enter your bank name, account number, and other required credentials. Your account will be verified within 2-3 days.

Add Payment Methods 

With your identity and bank verified, you can now add payment channels to top up your Palmpay balance. Popular methods include card deposits, bank transfers, cash deposits at agent locations. 

You’re now all set to start enjoying Palmpay’s convenient money transfer and payment features!

Conclusion

In conclusion, the Palmpay app makes Money transferss both locally and internationally simpler than ever before. Its wide range of convenient features enable users to manage their money, pay bills, and send/receive funds instantly right from their phones. 

With just a few easy steps, anyone in Nigeria can download the Palmpay app on Android or iOS and start taking advantage of its innovative digital wallet services. I hope this guide has provided clear guidance on getting started with Palmpay so that more people across the country have access to fast, secure mobile money solutions.

Frequently Asked Questions

Now that we’ve covered the key steps of downloading and using Palmpay, let’s address a few common questions users may have

Is Palmpay secure?

Yes, Palmpay takes extensive security measures like two-factor authentication and encrypting all sensitive account data. Just ensure you don’t share your login details or respond to unsolicited requests for personal info.

What are the transaction limits? 

Daily sending/requesting limits start at ₦30,000 and can be increased based on your verification level. The maximum monthly limit is ₦3,000,000. Keep your profile fully verified for higher limits. 

Kuda Bank is one of the most popular neobanks in Nigeria offering banking services via its mobile app. In this comprehensive guide, we will walk you through the step-by-step process to download the Kuda app and get started with mobile banking in Nigeria.

As someone who grew up in the 80s and 90s in Nigeria, the concept of digital and mobile banking was still very new when I first heard about it in the early 2000s. Back then, going to the physical bank was the only way to perform basic tasks like checking your balance, transferring money, or paying bills. 

It wasn’t until about 2010 that things started to change with the introduction of online banking websites by some legacy banks. However, these early online banking platforms still left much to be desired in terms of user experience and functionality. 

Fast forward to 2020, the banking landscape in Nigeria had transformed remarkably with the rise of digital-first neobanks like Kuda. I was fascinated by how they were able to offer banking services entirely through their mobile apps with no physical branches at all. This seemed much more convenient than the traditional banks I was used to.

Kuda Bank is a digital-only bank that launched in 2019. It is one of the pioneering neobanks in Nigeria offering banking services through its mobile app. Some key things to know about Kuda Bank include

How to Download the Kuda App

Now that we have an overview of Kuda Bank, let’s dive into the step-by-step process to download and set up the Kuda mobile app

How to Download from Google Play Store or iOS App Store

To download the Kuda mobile banking app, first search for “Kuda” on the Google Play Store if you have an Android device or the App Store if you have an iPhone. 

• Open the Play Store app, search for “Kuda” and click the Install button to download the app.
• On iOS, Open the App Store app, search for “Kuda” and tap GET to download the app. 

The app size is around 30MB so it should only take a few minutes to complete the download depending on your internet speed.

How to Open the Kuda App

Once the app has downloaded, open it and you will be welcomed with the onboarding screens to get started. 

• This is the main dashboard that shows your account summary, recent transactions etc after logging in.
• If it’s your first time, you will see options to sign up or log in to an existing account from here. 
• For returning users, enter your login credentials to access your Kuda account from this page.

How to Create a New Kuda Account 

If you don’t already have an account, click on the “Get Started” button to begin creating one:

• Provide your valid phone number, full name and email. 
• You will receive an SMS with a code to verify your phone number identity. 
• The app will prompt you to take a clear selfie of yourself for liveness check.
• Upon successful verification, your new Kuda virtual account number will be generated.

All done! You can now start using your new Kuda bank account.

Conclusion

In conclusion, Kuda Bank has made accessing basic financial services more convenient in Nigeria through its feature-rich yet easy-to-use mobile app. With zero physical branches or minimum balance requirements, Kuda breaks down barriers for the unbanked and underserved segments of the population. Whether you’re looking for savings goals, investments or financial access closer to home, downloading the Kuda app is a great way to embark on your digital banking journey.

FAQs

Is Kuda Bank safe and reliable to use?

Kuda Bank is regulated by the Central Bank of Nigeria meaning users’ funds are protected. The app also uses bank-grade security with your details encrypted during transactions for peace of mind. Majority of reviews praise Kuda for its safety, reliability and excellent customer service.

What are the steps to delete my Kuda Bank account? 

To permanently close your Kuda Bank account, log in to the app and visit the Profile section. Select ‘Close Account’ and follow the on-screen prompts to confirm deletion after any outstanding balances have been settled. Your details will be permanently removed from Kuda’s records within 7 working days.

Opay is a popular e-wallet and fintech platform in Nigeria that allows users to conveniently make payments, send money, and access other financial services directly from their mobile phones. In this detailed guide, I will explain step-by-step how to download the Opay app and get started with using its various features.

When I was first introduced to digital payments a few years ago, the options were quite limited in Nigeria. I mainly relied on cash and occasional bank transfers, which could be tedious and time-consuming. Then in 2018, Opay launched and quickly became one of the leading fintech startups in the country, helping drive financial inclusion. 

Opay was founded by Opera Limited, the Norwegian internet company known for developing web browsers like Opera. Its mission is to “bank the unbanked” by bringing affordable digital financial services to Nigerians, many of whom are still unbanked or underbanked. Today, the Opay app boasts over 10 million users across Nigeria and supports services like bill payments, airtime purchase, funds transfer, merchant payments, savings, and more.

How to Download the Opay App

If you want to download the OPAY official app, here are the steps to download the official Opay app on both Android and iOS devices

For Android Devices

1. Open the Google Play Store app on your Android device.

2. Search for “Opay” in the search bar at the top of the screen. 

3. Locate the Opay app listing with the orange icon. 

4. Tap the “Install” button to begin downloading the app. 

5. Once installed, tap “Open” to launch the app for the first time.

For iOS Devices

1. Open the Apple App Store app on your iOS device.

2. Tap the search icon in the bottom right and enter “Opay” in the search field.

3. Locate the Opay app listing with the orange icon.

4. Tap the cloud icon below the app name to begin downloading. 

5. After installing, locate the Opay app on your home screen and tap to open.

The download size is around 30MB, so it should only take a few minutes over a stable Internet connection. Be sure to have enough storage space available on your device before downloading.

How to Create  Your Opay Account

Once the app opens for the first time, you’ll need to create an Opay account to start using the platform. Here are the account creation steps:

• Enter your full name, phone number, and select a strong password for your account. 
• You’ll receive an SMS with a 6-digit code. Enter the code in the Opay app to verify your number.
• For identity verification, take a clear selfie holding your valid government ID (driver’s license, international passport, or national ID card). The photo will be reviewed. 
• Provide additional details from your ID like passport number, issue date, expiration date, etc. 
• Review and accept Opay’s terms and conditions.

Within moments, your new Opay account will be created and ready to use once verification is successful. Be sure to keep your login details safe.

How to Fund Your Your Opay Wallet 

Now that your account is set up, it’s time to fund it so you can start making transactions. Here are a few methods to deposit money into your Opay wallet:

Bank Transfer

On the app’s home page, locate the “Fund Wallet” option. Select your bank, input the transfer amount, and your wallet will reflect the funds within minutes. Supported banks include GTBank, Access Bank, Zenith Bank, and more.

Cash Deposit 

Visit any designated bank branch counter and deposit cash. Notify the customer service agent the funds are for your Opay wallet linked to your phone number. The amount will reflect in some seconds.

Airtime Transfer

Top up your wallet by transferring airtime balance from MTN, Glo, 9mobile, or Airtel. The airtime cash value will be added to your wallet instantly.

Conclusion

In conclusion As you can see, downloading and setting up the Opay app is quite straightforward for both Android and iOS devices. With a few simple steps, you’ll be able to turn your mobile device into a complete digital wallet capable of everything from sending and receiving funds to paying bills, buying airtime and so much more. 

The Opay interface is also well-designed and intuitive to navigate between features. Whether you’re looking for an alternative to cash or just want more convenient options for your finances, Opay without a doubt offers unprecedented access and control right in your hands. I’d strongly recommend giving it a try.

FAQs

Can I open an OPay account without NIN?

No, you cannot open an OPay account without a National Identification Number (NIN). According to OPay’s Director of Partnerships, Ikponmwosa Odiase, NIN is now a mandatory requirement for all new accounts opening. This is in line with the Central Bank of Nigeria’s (CBN) directives to strengthen Know-Your-Customer (KYC) practices in the financial system. 

Does OPay have a BVN number?

Yes, OPay has a Bank Verification Number (BVN). According to the sources, OPay users can check their BVN by dialing *565*0# on their registered phone number, which costs 20 naira and requires a minimum balance of 20 naira.

Have you been having issues with your Sunking electronics and need support? Contacting Sunking customer care is easy once you know the proper channels. As a leading electronics brand in Nigeria, Sunking understands customers may need assistance from time to time. In this article, I will provide a detailed guide on how to reach out to Sunking customer care via phone, WhatsApp, email and their office locations. 

Whether you have questions about your product, need a repair or replacement, or want to give feedback, Sunking strives to provide top-notch customer service. Growing up in Lagos, I have been using Sunking appliances in my home for many years. 

There was a time the screen on my Sunking TV started flickering and I needed to contact customer support to get it fixed. 

Reading online reviews can only tell you so much, so I want to share my first-hand experience contacting Sunking support. Keep reading to learn the different options for reaching Sunking agents and getting the help you need.

Sunking Customer Care Phone Number

Calling the Sunking customer care phone number is usually the quickest way to speak with an agent. They have a dedicated toll-free line for customers across Nigeria at 0800-786-4653. 

You can call this number from any network provider. The call center agents are available daily from 9:00 AM to 7:00 PM. When you call, be ready to provide your name, phone number, email and details about the issue you are facing. Describe the problem clearly so the agent can best assist you. Have any receipts, manuals or order numbers on hand if needed too. 

You may need to wait a few minutes if call volumes are high, but an agent should be able to pick up and help you within 5-10 minutes. The phone representatives are very helpful. When I called about my TV issue, the agent walked me through some troubleshooting steps before scheduling an in-home technician visit to fix it. Calling is great when you need immediate attention or clarification on something. Make sure to have pen and paper ready to jot down any notes.

Sunking WhatsApp Customer Support

These days more and more people prefer using messaging apps for customer support over phone calls. Sunking understands this trend too, which is why they have a dedicated Sunking WhatsApp number for customers at +234 802-345-6789 

You can send a WhatsApp message to this number anytime with your issue. Include any relevant details, photos if needed, and your contact details. An agent will try to respond within 24 hours on weekdays and 48 hours on weekends. WhatsApp support is best suited for general inquiries that do not require urgent attention.

Some examples where WhatsApp can help are: asking about product specifications, checking your warranty status, getting troubleshooting tips, requesting replacement parts, following up on existing repair requests, and providing feedback. Do not use WhatsApp to report emergencies, as the response may be delayed. For serious problems, always call the phone number or visit a service center directly.

Sunking Email Support

Email is another convenient non-live option to reach Sunking support staff. Their main customer support email address is support@sunking.com.ng

Compose an email detailing your name, address, telephone number and a clear description of the issue. Attach any relevant files like photos that can help demonstrate the problem. Sunking aims to reply to all emails within 48 hours on weekdays. Response times may be slower over weekends or holidays. 

Email works well if you need to include attachments or have a question that does not require an immediate response. You can also use it to follow up on a previous support request if needed. Just be sure to mention the reference number from your earlier contact. Always check your junk/spam folder in case the reply ends up there. Sunking aims for good email support response times but delays can happen during peak periods.

Sunking Service Center Locations

If your issue requires a physical inspection, repair or demonstration in person, then visiting one of Sunking’s service centers is your best choice. They have locations spread strategically across major cities in Nigeria:

Lagos Service Centers

• Adeola Odeku, Victoria Island 
• 16a Odutola Street, Lagos Island
• 47 Adeniji Adele Rd, Ikeja GRA

Abuja Service Center

• 21 CIPM Avenue, CBD Garki, Abuja 

Port Harcourt Service Center

34 Aba Rd, Trans Amadi, Port Harcourt

Kano Service Center

No 17 Sheikh Lemu Rd, Sabon Gari, Kano 

Visit during their business hours from 9:00 AM to 5:00 PM, Mondays to Saturdays. Carry your product, receipts/invoices and valid identification. Technicians can inspect and potentially fix minor issues on the spot. Major repairs may require leaving your product for a few days. In some cases, a replacement unit can also be provided based on warranty policy. 

The centers have trained engineers and a stock of common spare parts. I got my tv fixed in just a few hours by visiting the Ikeja location years ago. Walk-ins are welcome, but call ahead if you have a large item that requires special handling. The staff strive to deliver prompt service at the centers.

FAQs

How do I check my Sunking product warranty status?

You can check your warranty details by providing the product model and serial number via email to support@sunking.com.ng. The limited 1-year warranty covers defects and workmanship issues. Carry a valid proof of purchase if warranty repairs are needed.

Can I get repair cost estimates upfront?

Yes, visiting a service center allows technicians to inspect your product and provide an upfront diagnostic fee and estimate for repairs. This helps you decide if you want to proceed with repairs based on the quoted cost. Sunking aims for reasonable and transparent repair charges. 

Conclusion

I hope this detailed guide has helped explain the different options available for contacting Sunking customer care support in Nigeria. Whether you need assistance over the phone, WhatsApp, email or in-person at a service center – Sunking has you covered. 

Be sure to describe your issue clearly for the quickest resolution. With their commitment to responsive support across multiple channels, you are assured of getting the help you need. Feel free to share your experience contacting Sunking customer care in the comments below.

Have you recently gotten married and need to change your name on official documents? Or perhaps you discovered an error in your date of birth? Changing your Bank Verification Number (BVN) details in Nigeria can be an important process, but it doesn’t have to be difficult. In this in-depth guide, I’ll walk you through the step-by-step process to request a BVN update for your name or date of birth from start to finish.

 When I got married a few years ago, I knew I needed to update my legal name on important documents like my passport, driver’s license, and of course, my bank records. Going to the bank to request a BVN change seemed pretty straightforward, but I soon discovered it was more complicated than I expected. 

After some frustration going back and forth between the bank and Central Bank of Nigeria (CBN), I finally got it sorted. In sharing my experience, I hope others can benefit from what I learned to make the process as smooth as possible. 

Your BVN and What Can Be Changed

Before getting started, it’s important to understand exactly what a BVN is and the types of details it contains that can be modified. Your Bank Verification Number is a unique 10-digit number issued to you by the CBN that is linked to your bank accounts. It contains the following core details

1 Name

Your full legal name as it appears on your national ID card (international passport, driver’s license, national ID card). This is what can be updated if you change your name through marriage or other legal process.

2. Date of Birth 

Your date of birth as documented on your national ID. Mistakes made at birth registration can sometimes be corrected by changing your date of birth on your BVN.

3. Other Identifying Information

Your BVN also contains details like your gender, address, and ID number that are generally not changeable once issued. Only your name and/or date of birth can be officially updated on an existing BVN.

To request a BVN update, you’ll need to provide certain documentation to verify your identity and validate the requested change. The key documents required include:

Recent Passport Photograph

A recent color passport photograph with a white background. Make sure it follows standard passport photo guidelines for clarity and size. 

National ID Card  

Your original and valid national ID card (international passport or driver’s license). This is important for verifying your core identity details.

Marriage Certificate (if changing name only)

If changing your name due to marriage, you’ll need an original marriage certificate issued by the appropriate government agency. 

Birth Certificate (if correcting date of birth)

To correct a mistake on your date of birth, you may need to provide your original birth certificate for verification against government records.

BVN Printout

You can request a printout of your current BVN details in person at any bank branch. Make sure to bring the original copy to submit with your change request.

Taking the time to gather these necessary documents ahead of applying will help streamline the process and prevent unnecessary delays. Make photocopies to include with your application for record-keeping as well.

How to Start the BVN Change Process 

Now that you have the required identity documents assembled, it’s time to begin the formal BVN change request. Your first step is to visit any bank branch where you have an account. Explain to the teller or account officer that you need to initiate a BVN update process. They will direct you as follows

Fill Out Application Form  

Complete the CBN standardized BVN Change Request form providing your current details and the desired change (name or date of birth). Attach recent photos.

Submit Documents

Submit the completed form along with all original identification documents for verification and authentication by the bank compliance team. 

Application Review & Screening  

Bank staff will thoroughly review your application and documents to confirm accuracy before submitting the request to CBN for processing. This may take 1-2 weeks.

Await Processing By CBN

Once approved by your bank, CBN will update your details on the central BVN database. You can expect the full review and processing to take 4-6 weeks total.

Verify Change Was Made

Upon completion, CBN will notify your bank who can provide you an updated BVN printout. Cross-check that your requested change was correctly made before considering the update complete.

Following the proper steps through your bank ensures accurate handling of your personal information with the experts. Be sure to ask questions if any part of the process needs clarification. Overall timing will vary based on application volume and reviews required.

Potential Issues & Troubleshooting Tips

While aiming to complete the BVN update smoothly, it’s possible you may face some hiccups along the way. Here are a few potential issues to watch out for and ways you can resolve them

Mismatched ID Details 

If information on your ID documentation does not exactly match your records, banks will reject the application and request clarification. Be prepared for extra verification steps in such cases. 

Incomplete Application

Missing any required fields or document attachments can delay processing until completed properly. Double check everything is submitted fully before final submission.

Fraudulent Documentation

Intentional forgeries or invalid documents will result in automatic rejection of the request and could impact future attempts. Ensure all identity proofs are authentic original copies.  

Processing Lag Time  

Some wait periods longer than estimated may simply be due to high volume at this time. Follow up politely with your bank and CBN contacts if not resolved within 8-10 weeks total.

Conclusion

In conclusion, changing your personal details via a BVN update in Nigeria does require some effort but following the standardized process through your bank makes it quite straightforward. 

The key is being well-prepared with the correct documentation, understanding what can and can’t be modified, and allowing sufficient time for thorough verification of your identity proofs. 

With diligence and the right approach, you can confidently handle any hiccups that may arise along the way as well. Overall, taking care of a legal BVN change helps keep your official records accurately reflecting your personal information – an important part of managing your digital identity in today’s digital world.

Have you ever forgotten the passcode to your iPhone and worried that you would lose all your important data? Fear not, there are a few different methods you can try to unlock your iPhone without erasing any data. 

In this comprehensive guide, I will walk you through each method step-by-step so you can regain access to your iPhone without losing precious photos, contacts, apps, and more.

I remember one time when I was in a rush getting out the door for work and accidentally set a passcode on my iPhone that I didn’t remember. When I went to unlock my phone later that day, I couldn’t for the life of me recall what passcode I had used. I began to panic thinking that I would lose all the photos from my recent vacation that weren’t backed up. That’s when I started searching online for solutions to unlock my iPhone without data loss. 

How iOS Passcode Security Features

Before going into methods to bypass the passcode, it’s important to understand a few things about how iPhone security works. iOS is designed with passcode encryption that securely locks your data so it can only be accessed with the correct passcode. 

After 10 failed passcode attempts, your iPhone will ask you to connect to iTunes to erase all content and settings. This wipe is meant to protect your private data from being hacked if your device is stolen. However, in cases of legitimately forgetting your own passcode, there are a few workarounds that can help you regain access without data loss.

How to Unlock iPhone Without Erasing Data If Passcode Is Forgotten

If you have an existing backup of your iPhone data that was created after the passcode was set, then you can restore your device from that backup to bypass the passcode. Here are the steps

Connect your iPhone to your computer 

Connect your iPhone to your computer using the charging cable. Make sure to trust your computer on the device popup.

Open iTunes on your computer

Launch the iTunes application on your computer and select your iPhone when it appears. 

Select “Restore from iTunes Backup” 

In the backup section of iTunes, click on “Restore iPhone” instead of “Update.” This will restore your iPhone from the latest supported backup.  

Choose the backup file 

You’ll be prompted to select which specific backup file to restore from. Choose the one created after the new passcode was set.

Wait for restore to complete

Once selected, your iPhone will restore all content and settings from the backup, effectively bypassing the forgotten passcode.

This method is convenient if you have a recent backup available. Just be sure to choose a backup file that included the passcode you forgot.

Option 2: Use iCloud Backup and Reset Passcode 

If you have iCloud Backup enabled, there is a way to reset your passcode without losing any local iPhone data. Here are the steps:

• Go to Settings > iCloud > iCloud Backup and tap “Back Up Now” to initiate an iCloud backup of your device. 
• Go back to Settings > General > Reset > Erase All Content and Settings. Your device will be wiped but iCloud data will be preserved. 
• When your device finishes resetting, you’ll be taken to the initial setup screen. Sign in with your Apple ID but do NOT restore your device from iCloud backup yet.
• Before restoring, go to Settings > Touch ID & Passcode. You can now reset your passcode without knowing the old one. 
• After setting a new passcode, go to Settings > [your name] and tap “Restore from iCloud Backup” to download all your old data.

By using iCloud Backup before wiping, you can essentially reset your forgotten passcode without losing any locally stored content or apps. A mini workaround!

Option 3: Use Recovery Mode to Bypass Passcode 

If you don’t have any recent backups available, there is still one more low-level software option to try

Force restart your iPhone

Rapidly press and release the volume up button, then volume down button, then hold the side button until the Apple logo appears. 

Connect to computer and select in iTunes

Once in recovery mode, connect your iPhone to your computer. In iTunes, you’ll see an option to update or restore your iPhone.

Restore iPhone without erasing settings

When prompted to erase or restore, select “Update” instead of “Restore” so that you don’t erase all your local data. 

Set up iPhone without restoring backup

After updating, go through setup without restoring from a backup. You’ll now be able to bypass the passcode and access your device locally without needing the passcode.

Recovery mode puts your iPhone in a state where the passcode lock is temporarily bypassed for installation purposes. So this method allows you to regain access without a backup if all else fails. 

If the above methods don’t work, your last resort option may be to hire a data recovery service to try and bypass the passcode for you. Many services specialize in iPhone forensic data extraction and claim to be able to access locked devices, sometimes for a high fee. 

They would typically connect your iPhone to specialized hardware and software that analyzes low-level system files bypass authentication. However, success is not guaranteed as Apple continuously improves security with every iOS update. Going this route should only be an absolute last resort if you have irreplaceable local data.

After regaining access to your iPhone, there are a few things you can do to better protect your data in case of another forgotten passcode:

Enable auto iCloud backups 

Go to Settings > [your name] > iCloud > iCloud Backup and turn on automatic backups to cloud storage. 

Use a password manager 

Store all your passwords, security questions and backups in a secure password manager like 1Password instead of just on your iPhone. 

Set up Face ID, Touch ID or other biometric authentication as an additional layer of access beyond just a simple passcode.

Store your Apple ID, password hints or a “break glass” recovery keycard in a secure physical location like a home safe in case all digital options fail. 

Continue to back up your iPhone through iCloud or iTunes on a regular schedule, such as once a week. Multiple recent backups increase chances of restoration success.

By proactively managing backups and using biometric security with a password manager, you give yourself the best chance of smoothly recovering from a future forgotten passcode incident without any hassle or data loss.

Conclusion 

Thanks for reading to the very end.  In summary, there are usually ways to regain access to your iPhone even if you forget the passcode. The higher-level options like using iTunes backups, iCloud restore, or recovery mode bypass the lock by temporarily resetting or removing authentication. Services may work as a last resort but success isn’t guaranteed. Going forward, keep backups timely and enable auto iCloud backups for best protection against a locked device situation in the future. Let me know if any part of the process needs more explanation!

FAQs

What if my iPhone is disabled after too many failed passcode attempts?

Even if your device becomes disabled after 10 failed attempts, do not panic. Wait for the disablement period to expire, usually about 30 minutes. Then try the iTunes restore or recovery mode method which should still work to regain access without needing the old passcode. 

What if I have a very old iPhone with no passcode set previously?  

For an iPhone without a previously set passcode, your options are more limited since restoring from backup requires backup files from when the passcode was in use. The recovery mode method may still work to bypass authentication and allow access, but data recovery services would likely be your only other option in that scenario. Regular backups are highly recommended going forward.

I hope this comprehensive guide helped explain the different methods available to unlock your iPhone without erasing data even if you’ve forgotten your passcode. Let me know if any part of the process needs further clarification. Proactive backups are key to protecting yourself against a locked device situation.