Are you tired of dealing with the First Bank Mobile app and Internet banking? is it slow and frustrating? In this guide, I’ll show you the simple steps to deactivate, close, or delete your First Bank Mobile app and Internet banking account for good.
Reasons to deactivate, close or delete a First Bank account
There are a few common situations that may prompt you to deactivate your mobile app or close your online banking with First Bank.
1 Security and privacy concerns
If you have concerns about unauthorized access to your account through the mobile app or online banking, it’s safer to deactivate these services. Hackers have targeted banking credentials before, so removing active access helps reduce risk.
2. No longer needing the account
You may have opened an account just for a promotional offer or to access a specific feature. Once that need is fulfilled, keeping an inactive account open long-term provides little benefit.
3. Switching to a new bank
Actually, this is one of the main reasons. Perhaps you’ve decided to switch primary banking providers due to better rates, fees, or services elsewhere. In this case, it’s important to fully close your First Bank accounts.
How to Deactivate the First Bank mobile app
To maintain privacy and security, the first step is deactivating access through the mobile app if you no longer need it linked to your account.
Locating the settings menu
Open the First Bank app and tap the menu button, usually in the top left or right corner. Find the “Settings” option to access deactivation controls.
Turning off access and logout fully
Look for a toggle or button labeled “Deactivate App” or similar. Toggle this off. The app may then prompt you to logout fully for security. Follow any on-screen instructions.
Uninstalling the app
As an extra precaution, consider uninstalling the app from your device if you won’t use First Bank services through mobile again. On iOS, press and hold the app icon until it wiggles, then tap the X. On Android, press and hold the app icon then drag it to “Uninstall.“
How to Close your First Bank online banking account
To fully close your account, you’ll need to contact First Bank directly through their online banking portal or by phone.
Logging into your online account
Sign in to your online First Bank account through the website. Make a note of any important information like account numbers or balances.
Requesting account closure
Look for an option to “Close Account” or find the “Contact Us” page to initiate a request. You’ll need to provide key details for verification like your name, address and the reason for closure.
What to expect after closure
The closure process usually takes 2-4 weeks. First Bank will send a final statement showing any remaining balances which you can withdraw. Just be aware that checks or payments in process after closure may still be deducted.
Completely deleting your First Bank account details
If desired for privacy concerns after closure, you can request deletion of your personal information.
Alternative options to closure
As alternatives to full account closure, consider these options if you still need basic banking services through First Bank.
Downgrading to a different account type
Rather than closing entirely, ask if you can convert your account to a lower fee or service basic checking or savings option.
Putting the account on hold
First Bank may allow you to temporarily suspend your account, often for 6-12 months. This ensures it stays open if needed later with no additional fees during the hold period.
Conclusion
Proper deactivation, closure, and deletion procedures help ensure full privacy and security when ending services with First Bank. Whether due to switching banks completely, or just streamlining accounts, following the outlined steps removes active access and personal details over time for complete protection. Thanks for reading to this end.
FAQs
Can I deactivate my mobile banking?
Yes, you can deactivate your First Bank Mobile app and Internet banking account. However, this process requires contacting First Bank directly.
How do I deregister a device from mobile banking?
To deregister a device from mobile banking, the process may vary depending on the bank. However, in general, you can follow these steps:
- Log in to your mobile banking app: Open your mobile banking app and log in to your account.
- Go to settings: Look for the settings or options menu within the app.
- Select “My Devices”: Within the settings or options menu, select “My Devices” or a similar option.
- Choose the device to deregister: Select the device you want to deregister from the list of registered devices.
- Deregister the device: Follow the prompts to deregister the device. This may involve clicking a “deregister” or “remove” button.
If you are unable to find the option to deregister a device within the app, you may need to contact your bank’s customer support for assistance.
How do I remove a linked phone from FNB app?
To remove a linked phone from the FNB app, you can follow these steps:
- Log in to your FNB app: Open the FNB app and log in to your account.
- Go to settings: Look for the settings or options menu within the app.
- Select “My Devices”: Within the settings or options menu, select “My Devices” or a similar option.
- Choose the device to remove: Select the device you want to remove from the list of registered devices.
- Remove the device: Follow the prompts to remove the device. This may involve clicking a “remove” or “delete” button.
