How to Close, Delete or Deactivate Your Palmcredit Account Easily

Are you curious on how you can delete your Palmcrefit account now? Are you tired of their service or you want to take a break from them? 

Look no further, I get you covered. In this article, I will walk you through the process on how to close, delete, or deactivate your palmpay account easily. 

Let’s get started. 

 What is Palmcredit?

Palmcredit is a mobile app that provides users with access to instant loans. 

The app is available for download on both Android and iOS devices. Once you have downloaded and installed the app, you will need to create an account and provide some basic information about yourself, such as your name, phone number, and email address. 

You will also need to link your bank account to Palmcredit so that you can receive your loans and repay them.

Why would you want to close, delete, or deactivate your Palmcredit account?

There are a number of reasons why you might want to close, delete, or deactivate your Palmcredit account. Some of the most common reasons include:

  • You have repaid all of your outstanding balances and no longer need the app.
  • You are concerned about your privacy or security.
  • You are no longer using the app regularly.
  • You want to consolidate your finances and reduce the number of financial apps that you have.

Before closing, deleting, or deactivating your Palmcredit account, it is a good idea to back up your data. This includes your transaction history, loan details, and any other personal information you have stored in the app. To back up your data, follow these steps:

  1. Open the Palmcredit app and log in to your account.
  2. Go to the “Settings” menu.
  3. Select the “Backup Data” option.
  4. Choose a location to save your backup file.
  5. Click on the “Back Up” button.

Steps on How to Close, Delete or Deactivate Your Palmcredit Account

Step 1: Repay all outstanding balances

Before you can close, delete, or deactivate your Palmcredit account, you must first repay all of your outstanding balances. 

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This includes any outstanding loan principal, interest, and fees. You can make a payment through the Palmcredit app or by visiting a Palmcredit branch. 

Once you have repaid all of your outstanding balances, you will be able to proceed with the next step.

Step 2: Contact Palmcredit customer support

Once you have repaid all of your outstanding balances, you will need to contact Palmcredit customer support to request that your account be closed, deleted, or deactivated. You can contact customer support by phone, email, or live chat.

Step 3: Confirm your request to close, delete, or deactivate your account

Once you have contacted customer support, you will need to confirm your request to close, delete, or deactivate your account. The customer support representative will ask you to verify your identity and will then proceed with processing your request.

How to close Your Palmcredit Account Through the App

  • Open the Palmcredit app and log in to your account.
  • Navigate to the “Settings” menu.
  • Select the “Close Account” option.
  • Confirm your decision to close the account.
  • Enter your password for verification.
  • Click on the “Close Account” button.
  • Your Palmcredit account will be closed permanently.

How to close Your Palmcredit Account Through the Website

Go to the Palmcredit website and log in to your account.

Click on your profile picture in the top right corner of the screen.

  1. Select the “Settings” option.
  2. Scroll down to the bottom of the page and click on the “Close Account” link.
  3. Confirm your decision to close the account.
  4. Enter your password for verification.
  5. Click on the “Close Account” button.
  6. Your Palmcredit account will be closed permanently.

How to Contact Palmcredit Customer Support

Open the Palmcredit app or go to the Palmcredit website.

Locate the customer support contact information.

Contact customer support through phone, email, or live chat.

  • Inform the customer support representative that you want to close, delete, or deactivate your account.
  • Provide your account information and the reason for closing the account.
  • Follow the instructions provided by the customer support representative.
  • Your Palmcredit account will be closed, deleted, or deactivated as per your request.
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Conclusion

In fact, you’ve learnt all the possible ways on how to Close, Delete or Deactivate Your Palmcredit Account in less hassle way. 

Thanks for reading to the end. 

FAQs

Does Palmcredit call contacts?

Yes, Palmcredit may call your contacts in certain situations. According to their privacy policy, they may contact your contacts for the following reasons;

  • To verify your identity and create credit scoring models
  • To help them notify you to pay up your debts if you have failed to repay a loan
  • To comply with the KYC (Know Your Customer) policy, which requires them to verify the authenticity, effectiveness, or completeness of any client’s identity materials.

What is the maximum loan amount on Palmcredit?

The maximum loan amount on Palmcredit is ₦300,000.

This is the highest amount that you can borrow from Palmcredit at one time. The actual amount that you are approved for will depend on your creditworthiness, which is determined by a number of factors, including your credit history, income, and employment status.

Palmcredit offers a variety of loan amounts, starting from ₦10,000. You can also choose to repay your loan over a period of 91 to 365 days

Is PalmPay and PalmCredit the same?

No, PalmPay and PalmCredit are two different companies with different services.

 PalmPay is a mobile money platform that allows users to send and receive money, pay bills, and make purchases. It is similar to other mobile money platforms like M-Pesa and Airtel Money. PalmPay is available in Nigeria, Ghana, and other African countries.

Who owns PalmCredit?

PalmCredit is owned by Newedge Finance Limited, a financial technology company based in Nigeria. The company was founded in 2017 and is one of the largest mobile lenders in Nigeria.

 Newedge Finance Limited is a subsidiary of Transsnet Financial Nigeria Limited, a holding company with interests in various financial services businesses. Transsnet Financial Nigeria Limited is also the owner of PalmPay, a mobile money platform.

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