Home Scholarships How to Close, Delete, or Deactivate Your Easybuy Account Easily

How to Close, Delete, or Deactivate Your Easybuy Account Easily

Are you looking to close, delete, or deactivate your Easybuy account? If so, you’ve come to the right place. In this blog post, we will walk you through the easy process of doing so.

We will also provide some helpful tips on how to protect your privacy and security when using Easybuy.

So, without further ado, let’s get started!

What is EasyBuy

Easybuy is a popular e-commerce platform in Southeast Asia that offers a wide range of products, including electronics, appliances, fashion, and more. 

The platform also provides financing options, such as Easybuy PayLater, which allows customers to purchase items and spread out the payments over time.

While Easybuy offers a convenient and flexible shopping experience, there may be instances when you decide to close, delete, or deactivate your account. 

Perhaps you no longer use the platform regularly, or you have concerns about data privacy. Whatever the reason, understanding the process of account closure is essential.

Reasons for Closing, Deleting, or Deactivating Your Easybuy Account

There are several reasons why you might decide to close, delete, or deactivate your Easybuy account. Some common reasons include that If you no longer use Easybuy for shopping or Easybuy PayLater, closing your account can help declutter your digital presence and reduce the number of online accounts you need to manage.

Secondly, If you have concerns about the collection and use of your personal data by Easybuy, closing your account can help you regain control over your data privacy. In fact to some, they deactivate EasyBuy if they have outstanding Easybuy PayLater installments and are struggling to make payments: 

Requirements for Closing, Deleting, or Deactivating Your Easybuy Account

Before initiating the account closure process, it’s essential to ensure you have met the following prerequisites:

Ensure You Have Completed All Outstanding Payments

Before closing your Easybuy account, it’s crucial to ensure you have completed all outstanding payments, including Easybuy PayLater installments. Any outstanding balances may hinder the account closure process and could potentially lead to additional charges.

Back Up Your Easybuy Data (Optional)

While Easybuy may retain some data for regulatory purposes, it’s recommended to back up any personal data or purchase history you want to preserve before closing your account. This can be done by downloading your Easybuy transaction history or contacting customer support for assistance.

Methods for Closing, Deleting, or Deactivating Your Easybuy Account

Easybuy provides multiple methods for closing, deleting, or deactivating your account. You can choose the method that best suits your preference and convenience.

How to Close Your Easybuy Account Through the Easybuy App

Step 1: Open the Easybuy App

Launch the Easybuy app on your mobile device. Ensure you are logged in to your Easybuy account.

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Step 2: Navigate to the Settings Menu

Tap on the menu icon or profile icon to access the settings menu.

Step 3: Select “Account Management”

Locate and select the “Account Management” option from the settings menu.

Step 4: Choose “Close Account”

Scroll down and select the “Close Account” option.

Step 5: Confirm Your Action

A confirmation pop-up will appear. Tap on “Confirm” to proceed with account closure.

Step 6: Provide Reason for Account Closure (Optional)

You may be asked to provide a reason for closing your account. Enter a brief explanation if desired.

Step 7: Submit Your Request

Tap on “Submit” to finalize your account closure request.

How to close Your Easybuy Account Through the Easybuy Website

Step 1: Access the Easybuy Website

Open a web browser and navigate to the Easybuy website.

Step 2: Log In to Your Easybuy Account

Enter your Easybuy account credentials (email address and password) and click on “Log In”.

Step 3: Click on Your Profile Picture

Locate your profile picture or username in the top right corner of the website and click on it.

Step 4: Select “Account Settings”

From the drop-down menu, choose the “Account Settings” option.

Step 5: Choose “Close Account”

Under the “Account Management” section, click on the “Close Account” option.

Step 6: Confirm Your Action

A confirmation pop-up will appear. Click on “Confirm” to proceed with account closure.

Step 7: Provide Reason for Account Closure (Optional)

You may be asked to provide a reason for closing your account. Enter a brief explanation if desired.

Step 8: Submit Your Request

Click on “Submit” to finalize your account closure request.

How to deactivate your Easybuy account by contacting Easybuy Customer Support

If you encounter any difficulties closing your account through the app or website, you can contact Easybuy customer support for assistance.

Step 1: Gather Your Easybuy Account Information

Before contacting customer support, gather your Easybuy account information, including your registered email address, phone number, and account ID.

Step 2: Contact Easybuy Customer Support Via Phone or Email

Easybuy customer support can be reached via phone or email. You can find their contact information on the Easybuy website or app.

Step 3: Inform the Customer Support Representative of Your Intention to Close Your Account

Clearly state that you wish to close your Easybuy account. The customer support representative will guide you through the process.

Step 4: Provide Your Easybuy Account Information

Provide the customer support representative with your Easybuy account information to verify your identity and initiate the account closure process.

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Step 5: Verify Your Identity

The customer support representative may ask you to provide additional information or security questions to verify your identity and ensure authorized account closure.

Step 6: Confirm Your Account Closure

Once your identity is verified, reconfirm your intention to close your Easybuy account.

Step 7: Receive Confirmation Email

Upon successful account closure, you will receive a confirmation email from Easybuy notifying you that your account has been deactivated.

What Happens to Your Easybuy Account Data After Closure?

Easybuy may retain some of your personal data for regulatory purposes, but your account profile and purchase history will be deleted. If you have any concerns about data retention, you can contact Easybuy customer support for more details.

Can You Reopen Your Easybuy Account After Closure?

Yes, you can reopen your Easybuy account within 30 days of closing it. However, you will need to go through the account creation process again and provide your personal information.

Conclusion

Closing, deleting, or deactivating your Easybuy account is a straightforward process that can be done through the mobile app, website, or by contacting customer support. 

By following the steps outlined in this guide, you can easily manage your Easybuy account and ensure your privacy preferences are respected.

FAQS

How do I remove a security plugin from my phone?

To remove a security plugin from your Android phone, kindly follow this steps; 

Open your phone’s Settings app.

  • Tap on “Security” or “Lock screen and security.”
  • Scroll down to the “Device administrators” section. 
  • Locate the security plugin you want to remove and tap on it.
  • Tap on “Deactivate” or “Disable.”
  •  If prompted, enter your PIN, password, or pattern to confirm the deactivation.

The security plugin should now be removed from your phone.

 If you’re unable to remove the security plugin using these steps, you may need to use a third-party app to remove it such as rooting your phone

What will Easybuy do to defaulters?

EasyBuy will may charge late fees, report delinquencies to credit bureaus, or pursue legal action. 

Can my BVN be blacklisted by loan app?

Yes, your BVN can be blacklisted by a loan app if you fail to repay a loan you have taken out from that app. 

This is because the loan app will report your default to the Nigeria Inter-Bank Settlement System (NIBSS), which is the body that manages BVN in Nigeria. 

Once your BVN is blacklisted, you will not be able to take out any new loans from any bank or financial institution in Nigeria.

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