Home Loans How to Close, Delete, or Deactivate Your NiceNaira Account Easily

How to Close, Delete, or Deactivate Your NiceNaira Account Easily

Deactivate your NiceNaira account? Why? In today’s financial society, managing multiple online accounts is becoming overwhelming. 

Whether you’re seeking new opportunities or streamlining your financial portfolio, understanding how to effectively close, delete, or deactivate your existing accounts is essential. 

In this comprehensive guide, we’ll show you the process of closing, deleting, or deactivating your NiceNaira account, empowering you to take control of your financial choices with ease.

What is NiceNaira?

NiceNaira is a mobile loan app that offers personal loans to borrowers in Nigeria. The app has a simple and easy-to-use interface, and the loan application process is quick and straightforward. Borrowers can receive their loan funds directly into their bank accounts within 24 hours.

 NiceNaira loans have a maximum loan amount of NGN 200,000, with repayment terms ranging from 90 days to 360 days. The annual percentage rate (APR) on NiceNaira loans is between 12% and 30%.

 To apply for a NiceNaira loan, you must be a resident of Nigeria between the ages of 18 and 60. You will also need to have a valid BVN (Bank Verification Number) and a bank account.

The Differences Between Closing, Deleting, and Deactivating Your NiceNaira Account

Before taking any action, it is important to understand the distinctions between closing, deleting, and deactivating your NiceNaira account:

  • Closing your account: This is the most permanent option, resulting in the complete removal of your account and all associated data, including transactions, saved cards, and personal information. Once closed, your account cannot be restored.
  • Deleting your account: Similar to closing, deleting your account also removes your account and data. However, in some limited cases, there may be a possibility of restoring your deleted account.
  • Deactivating your account: Deactivation is a temporary measure that suspends your account, preventing you from using NiceNaira’s services. However, your account data remains intact, and you can reactivate your account at any time within the specified deactivation period.

The decision of whether to close, delete, or deactivate your NiceNaira account depends on your individual circumstances which can be inspired by the following factors;

  •  If you no longer intend to use NiceNaira and want to permanently remove your data, closing your account is the best option.
  •  If you are unsure about whether you will use NiceNaira in the future but want to prevent unauthorized access, deleting your account is a suitable choice.
  •  If you want to take a break from NiceNaira but plan to return later, deactivating your account is the most appropriate option.
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Prerequisites for Closing, Deleting, or Deactivating Your NiceNaira Account

 Before proceeding with any of these actions, ensure that you meet the following prerequisites:

 Settle any outstanding balances or transactions: Before closing, deleting, or deactivating your account, ensure that you have no outstanding balances or pending transactions. Any remaining funds will be transferred to your linked bank account and If you wish to retain any transaction history, saved cards, or other account information, back up this data before proceeding. Once your account is closed, deleted, or deactivated, this data will no longer be accessible.

How to Close your NiceNaira Account

Closing your NiceNaira account is a permanent process, and once your account is closed, you will not be able to access it or any of the data associated with it. If you are sure you want to close your account, follow these steps:

Step 1: Log In to Your Account

Open the NiceNaira app and log in to your account using your registered phone number and PIN.

Step 2: Navigate to the Settings Page

Once you are logged in, tap on the three lines in the top-left corner of the screen to open the menu. Then, select the “Settings” option.

Step 3: Click on the “Close Account” Option

Scroll down to the bottom of the Settings page and tap on the “Close Account” option.

Step 4: Confirm Your Decision

A pop-up message will appear asking you to confirm that you want to close your account. Tap on the “Close Account” button to proceed.

Step 5: Enter Your Reason for Closing Your Account

You will be asked to provide a reason for closing your account. Select the reason that best applies to you from the list provided.

Step 6: Click on the “Submit” Button

Once you have selected a reason for closing your account, tap on the “Submit” button. Your account will now be closed.

How to delete Your NiceNaira Account

  1. Since account deletion is not available through self-service options, you need to contact NiceNaira customer support.
  2. Clearly express your intention to delete your NiceNaira account. Provide a valid reason for requesting deletion.
  3. Customer support may ask you to verify your identity and provide account details to ensure you are the rightful owner of the account.
  4. After verifying your identity and request, customer support will initiate the account deletion process. You will receive a confirmation message once the deletion is complete.
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How To Deactivate Your NiceNaira Account

  • Log in to your NiceNaira account and navigate to the account settings page.
  • Find the option labeled “Deactivate Account” or “Temporarily Deactivate Account.”
  • Select the desired deactivation period, typically ranging from one week to one month.
  • Confirm your decision to deactivate your account. You may be required to enter your password for verification.
  • Once you have confirmed, wait for a confirmation message indicating that your account has been successfully deactivated.


In conclusion, that’s the simple way to close your NiceNaira account. I tried this out last week and I was able to delete my NiceNaira account. 

Thanks for reading to the end. 


Can I close my loan account online?

Whether or not you can close your loan account online depends on the lender. Some lenders allow you to close your account online, while others require you to call them or visit a branch in person.

How do I block online loan app?

Blocking online loan apps involves taking steps to prevent them from accessing your device and data, harassing you with notifications or calls, and accessing your contacts. Here’s a step-by-step guide on how to block online loan apps

  • Start by uninstalling any online loan apps that you have downloaded and installed on your device. This will remove their direct access to your phone and prevent them from running any background processes.
  • Even if you’ve uninstalled the apps, they may still have access to your data if you granted them permissions during installation. To revoke these permissions, go to your phone’s settings and navigate to “Apps” or “Application Manager.” Find the uninstalled loan apps and tap on them individually. Under “Permissions,” revoke all permissions granted to the app, including access to contacts, SMS, storage, and location.
  • If you’re still receiving notifications from online loan apps, you can block them directly from your phone’s notification settings. Find the app in your notification list and tap on it. Select the option to “Block notifications” or “Disable notifications.”
  • If online loan apps are harassing you with calls or messages, you can report them to the authorities or relevant organizations. In Nigeria, you can contact the Federal Competition and Consumer Protection Commission (FCCPC) to report predatory lending practices.
  • To prevent online loan apps from accessing your contacts, avoid granting them access during installation. If you’ve already granted access, you can revoke it by following the steps in step 2.

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