Have you ever misplaced your keys or forgotten an important password? It can happen to the best of us. But when it comes to your Moniepoint account, losing your password or PIN can be a bit more stressful. After all, you rely on Moniepoint for a variety of financial transactions, and being locked out can be inconvenient.
This comprehensive guide will walk you through the steps on how to reset, change, and recover your Moniepoint password and PIN in detail. We’ll also answer frequently asked questions to ensure you have all the information you need to manage your Moniepoint account securely.
What is Moniepoint?
Moniepoint is a leading financial services provider in Nigeria. It offers a variety of solutions, including mobile money transfer, bill payments, airtime recharge, and point-of-sale (POS) terminals. With its convenient and secure platform, Moniepoint has become a vital tool for individuals and businesses alike.
Common Reasons for Forgetting Login Credentials
We all have moments where our minds go blank. Whether it’s a busy schedule, a long day, or simply a forgetful mind, forgetting passwords and PINs can happen to anyone. Some common reasons include:
- Using complex passwords: While strong passwords are essential, they can be hard to remember.
- Having multiple accounts: Juggling various logins for different accounts can lead to confusion.
- Infrequent use: If you don’t use Moniepoint regularly, remembering your credentials may be challenging.
So, you’ve forgotten your Moniepoint password. No need to panic! There are two ways to reset it: through the online platform or the mobile app.
How to Reset Your Moniepoint Password
Here’s how you can reset your Moniepoint password:
Step-by-Step Guide on Moniepoint Web Platform:
- Visit the Moniepoint website and click on “Login”.
- Click on “Forgot Password”.
- Enter your username and click on “Next”.
- Verify your identity through face verification or SMS code.
- Enter your new password and confirm it.
- Click on “Reset Password” to finalize the process.
Step-by-by-Step Guide on Moniepoint App
- Open the Moniepoint app on your smartphone.
- Tap on “Forgot Password?”.
- Enter your registered phone number or email address.
- Select your preferred verification method (SMS or email).
- Enter the verification code received on your chosen method.
- Create your new password
How to Change Your Moniepoint PIN on Moniepoint Web Platform
- Log in to your Moniepoint account on the web platform.
- Click on your profile icon and select “Settings”.
- Choose “Security” from the menu options.
- Select “Change PIN”.
- Enter your current PIN and your new PIN twice for confirmation.
- Click “Change PIN” to finalize the process.
Step-by-by-Step Guide on Moniepoint App
- Open the Moniepoint app on your smartphone.
- Log in to your account.
- Tap on the menu icon (three horizontal lines) in the top left corner.
- Select “Settings”.
- Choose “Security”.
- Tap on “Change PIN”.
- Enter your current PIN and your new PIN twice for confirmation.
- Tap “Change PIN” to finalize the process.
How to Recover Your Moniepoint Username
Having trouble remembering your Moniepoint username? No worries, here’s how you can recover it
- Visit the Moniepoint website and click on “Login”.
- Click on “Forgot Username”.
- Enter your registered phone number or email address.
- Select your preferred verification method (SMS or email).
- Enter the verification code received on your chosen method.
- Your username will be displayed on the screen.
Conclusion
Remembering your Moniepoint password and PIN is crucial for accessing your account and protecting your finances.
However, forgetting them shouldn’t cause panic.
By following the steps outlined in this article, you can easily reset, change, or recover your credentials and regain control of your Moniepoint account. Remember, practicing good security habits is essential for keeping your financial information safe and secure.
FAQS
What is the USSD code for Moniepoint?
The USSD code for Moniepoint is *888#
How do I create a username on Moniepoint?
Creating a username on Moniepoint happens during the account registration process. Here’s a breakdown of the steps
1.Start the registration
Go to the Moniepoint account creation page
Enter your valid email address and phone number.
Click “Next” to proceed.
2. Verify your phone number:
A 6-digit verification code will be sent to your phone.
Enter the code in the designated field on the Moniepoint website. Click “Verify” to proceed.
3. Provide additional information:
Enter your Bank Verification Number (BVN) and date of birth and Click “Next” to move on.
4. Create your username and password:
This is where you choose your desired username and password.
Username: Choose a unique username that isn’t already taken by another Moniepoint user. It should ideally be easy to remember for you but not easily guessable by others.
Password: Create a strong password that includes a mix of uppercase and lowercase letters, numbers, and special characters.
Once you’re satisfied with both, click “Create Profile.”
What is the new name for Moniepoint?
As of today, Moniepoint is still the existing name of the company. There hasn’t been any recent rebranding or announcement of a name change.
However, you might be thinking about the TeamApt rebranding from 2023. TeamApt, the parent company of Moniepoint, rebranded to Moniepoint Inc. in January 2023.
