Home Finance FCMB customer Care Whatsapp Number, Phone Number,Email Address and Office Address

FCMB customer Care Whatsapp Number, Phone Number,Email Address and Office Address

Are you a customer of First City Monument Bank (FCMB) and in need of assistance or information? Look no further! In this article, we will provide you with all the essential contact details to connect with FCMB’s customer care team. Whether you have questions about your account, need assistance with banking services, or want to provide feedback, FCMB is ready to help. Read on to learn how to get in touch with FCMB via WhatsApp, phone, email, and even visit their office.

What is FCMB?

First City Monument Bank (FCMB) is a customer-focused financial institution known for its different banking and financial services. From personal banking to corporate solutions, FCMB has been a trusted name in the Nigerian banking industry. 

Why It’s Important to Have Access to Customer Care 

Having easy access to customer care is vital for a seamless and stress-free banking experience.

It enables you to get your queries resolved promptly, seek assistance with transactions, and share your thoughts and concerns. 

How to Contact FCMB’s Customer Care 

If you need to reach FCMB’s customer care, there are multiple convenient ways to do so. You can connect with them through WhatsApp, phone, or email, and they are ready to assist you with any inquiries or issues you may have. So let’s get started 

FCMB Customer Care WhatsApp Number 

For those who prefer instant messaging, FCMB offers a dedicated WhatsApp number to connect with their support team. Simply send a message on WhatsApp to (+234) 09099999814 or (+234) 09099999815, and you can easily get in touch with a customer care representative. 

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Whether you have questions about account balances, transactions, or any other banking matter, WhatsApp provides a quick and convenient way to reach FCMB.

FCMB Customer Care Phone Number 

FCMB also offers a phone line for customers to reach their customer care team. You can dial 01-2798800 , or 07003290000 to speak with a representative directly. This option is particularly useful for urgent inquiries or when you prefer a more personal conversation. Kindly note that FCMB’s phone line is available to assist you during business hours.

FCMB Customer Care Email Address 

Email is another effective way to communicate with FCMB’s customer care. You can send an email to customerservice@fcmb.com detailing your inquiry or concern. 

This method allows you to provide comprehensive information and attach any necessary documents or screenshots. 

FCMB’s customer care team will respond to your email promptly, ensuring your issues are addressed thoroughly.

FCMB Office Address and Contact Details 

If you need to visit FCMB in person or send physical documents, you can find their office address at Primrose Tower, 17A, Tinubu Street, Marina, Lagos. Their office location is perfect for face-to-face interactions and handling physical banking needs. Additionally, you can always refer back to the contact details mentioned earlier, such as the customer care phone number, email address, and WhatsApp number, for your convenience.


In conclusion, having access to FCMB’s customer care is a valuable resource for all customers. Whether you prefer reaching out via WhatsApp, phone, or email, FCMB ensures that your inquiries and concerns are addressed promptly and professionally. 

Thanks for reading to this end. 

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So, the next time you have a question or need assistance with your FCMB account, don’t hesitate to get in touch with their friendly and knowledgeable customer care team. 


Who is the owner of FCMB Bank?

The owner of FCMB Bank is the FCMB Group, which is a holding company that was founded by Chief Michael Olasubomi “Subomi” Balogun in 1977. The group’s flagship company is First City Monument Bank, which was established in 1982.

How much does FCMB pay their staffs?

The salary of FCMB staffs varies depending on their position, experience, and location. However, according to Glassdoor, the average salary for an entry-level banking officer at FCMB is NGN 105,000 – NGN 115,000 per month. 

Does FCMB have a dollar account?

Yes, FCMB offers a dollar account called the Domiciliary Account. This account allows you to hold and transact in US Dollars. You can open a domiciliary account either as an individual or a joint account. The minimum opening balance for a domiciliary account is $100.

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