Home Finance Baxi customer care number, Whatsapp and email address and Office Address

Baxi customer care number, Whatsapp and email address and Office Address

Are you looking to get in touch with Baxi for customer service inquiries or general information? Look no further! In this blog post, we will provide you with the necessary contact information to get connected with Baxi. We will include their customer care number, email address, WhatsApp address, and office address so you can easily access the help you need. So read on to learn more about how to get in touch with Baxi.

What is Baxi?

Baxi is one of the largest independent non-bank SME focused electronic payment networks in Nigeria. It operates an omnichannel platform that enables digital payments through mobile, in-store locations, online, wallets and b2b channels. Baxi’s partners include banks, telecoms operators, retailers and other businesses.

Why it is important to have access to customer care?

Having access to customer care is essential for a positive and hassle-free experience with any brand or company. 

It allows you to easily get your queries addressed, seek assistance with products or services, and provide feedback. 

With Baxi, having access to their customer care ensures that you can quickly resolve any issues, receive guidance, and feel supported throughout your journey with their products. 

How to contact Baxi’s customer care?

If you need to get in touch with Baxi’s customer care, there are several convenient ways to reach them. You can contact them through their customer care number, email address, or even via WhatsApp. 

Baxi customer care email address

If you prefer to communicate via email, you can reach out to Baxi’s customer care team at customerservice@mfsafrica.com. Simply send them an email detailing your inquiry or concern, and they will respond to you promptly. 

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How to reach Baxi via Whatsapp

Are you looking for a quick and convenient way to reach out to Baxi? Look no further than their WhatsApp contact option! By simply sending a message on WhatsApp to Baxi’s dedicated customer care number, you can easily connect with their support team. 

Baxi office address and contact details

Looking for Baxi’s office address or additional contact details? Here you go! You can find Baxi’s office address at 3, Murtala Muhammed

International Airport Road,

Ajao Estate, Lagos, Nigeria. If you prefer to connect with them in person or need to send any physical documents, their office address is the perfect way to do so. 


That’s all about Baxi customer care number, Whatsapp and email address and Office Address.I hope you find this helpful. 


How do I register for Baxi POS agent?

To register as a Baxi POS agent, you need to follow these steps

  • Purchase a Baxi POS device from an authorized Baxi dealer.
  • Complete the Baxi POS agent registration form and agreement.
  • Submit the completed form and agreement, along with two passport-size photographs, photocopies of your ID and proof of address, and a guarantor’s form to Baxi.
  • Attend a Baxi POS agent training session.
  • Once your application is approved, you will be activated as a Baxi POS agent.

Who owns Baxi POS?

Baxi POS is owned by MFS Africa. MFS Africa is a pan-African payments company that provides mobile money, payments, and financial services to over 100 million people across Africa. It was founded in 2009 and is headquartered in Cape Town, South Africa.

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Baxi POS was originally owned by Capricorn Digital Limited, a Nigerian technology company. MFS Africa acquired Capricorn Digital Limited in 2021 in a bid to expand its operations in Nigeria.

Is Baxi approved by CBN?

Yes, Baxi is approved by the Central Bank of Nigeria (CBN). Baxi was granted approval by the CBN in 2022 after meeting all the necessary requirements.

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