As a new First Bank customer eager to use the online and mobile banking, you’ll need to navigate the login process.
This my guide will show you various login methods, including phone number, email, online portal, and website that you can use to login to the app.
The good thing is that, unlike many other banking apps that offer email as an alternative to phone number registration, First Bank solely relies on phone numbers for account creation and access. This means that your phone number serves as your primary identifier for logging into your First Bank account.
Without further ado, let’s quickly get started:
What is First Bank?
First Bank of Nigeria is a leading financial institution in Nigeria, offering a different banking services to individuals, businesses, and government entities.
Founded in 1894, First Bank is the oldest bank in Nigeria and one of the largest banks in Africa. With over 36 million customers, First Bank has a strong presence across Nigeria and has a growing international network.
How to Connect with First Bank’s Customer Care?
Reaching First Bank’s customer care is very simple as ABC, with multiple convenient options at your disposal.
You can connect via their customer care number, email, or even through WhatsApp. The dedicated customer care team is ready to assist you with any inquiries or concerns you may have. So, feel free to reach out and experience the support that accompanies every step of your banking journey with First Bank.
First Bank Customer Care Numbers for Local and International Users
To connect with First Bank’s customer care, utilize their dedicated helpline numbers for local and international assistance. If you’re in the local domain, dial 234 708 062 5000. For international users, First Bank’s global customer care awaits your call at +234 1 448 5500. Regardless of your location, First Bank is just a phone call away, ready to assist with any queries or concerns.
First Bank Customer Care Email Address
If you prefer the written form, drop a line to First Bank’s customer care team at firstcontactcomplaints@firstbanknigeria.com. Sending an email allows you to articulate your inquiry comprehensively, attaching necessary documents or images. It’s a convenient method to communicate, ensuring a prompt response to your banking concerns.
How to Reach First Bank via WhatsApp
For a quick and convenient connection with First Bank, turn to their WhatsApp contact via 08124444000.
A simple message on WhatsApp to First Bank’s dedicated customer care number allows you to connect with their support team.
Whether it’s a query, concern, or need for assistance, WhatsApp provides a hassle-free channel to reach First Bank and obtain the help you seek. Reach out and connect with First Bank via WhatsApp today!
First Bank Office Address and Contact Details
Do you have issue that warrants physical contact with the bank such as changing of documents, resetting pin or withdrawal through ATM? Look no further.
You can visit the First Bank’s head office at Marina Rd, Lagos Island, Lagos.
Whether you’re in for in-person visits or sending physical documents, this address serves as the gateway.
In addition, you can discover their contact details, including customer care numbers, email addresses, and WhatsApp numbers, in our previous sections.
Conclusion
Thanks for reading to this end. That’s all about how to contact first bank using Email, phone number, physical address, online portal and through their website. I hope you find this article insightful.
FAQS
Can I login to my first bank account online?
Yes, you can log in to your First Bank account online. To do so, you can follow these steps
- Go to the First Bank website
- Click on the “Online Banking” tab.
- Select the type of account you have: Personal, Business, or Private.
- Enter your User ID and Verification.
- Click on the “Log In” button.
Can I activate online banking online?
Yes, you can activate online banking online through FirstBank’s self-registration portal.
However, it’s important to note that you’ll need to have a valid debit card linked to your FirstBank account to proceed with the registration.
How to activate online banking online
- Open your internet browser and navigate to the FirstBank iBank website
- On the iBank homepage, locate the “New Customer?” section and click on the “Self-Registration” button. This will initiate the online registration process.
- Enter your FirstBank debit card number, card PIN, and preferred User ID. Ensure the information is accurate and match the details of your linked debit card.
- An SMS verification code will be sent to your registered mobile number. Enter the code in the provided field to validate your
- Choose three security questions and provide the corresponding answers. These questions will serve as an additional layer of security for your online banking account.
- Review the information you’ve provided, ensuring it’s accurate and complete. Once satisfied, click on the “Submit” button to finalize the registration process.
- You’ll receive a confirmation message indicating that your online banking account has been successfully activated. You can now log in to your account using your User ID and PIN.
Can I receive FNB OTP via email?
Yes, you can receive FNB OTP via email.
However, it is important to note that SMS is the preferred channel for OTP notifications due to its immediacy and security. If you would like to receive your OTP via email, you will need to contact FNB Digital Banking Support. They will update your communication preferences and ensure that you receive your OTPs via email.
