How to Deactivate, Close, or Delete Your Carbon Account

Are you looking to break up with Carbon? Whether you’re concerned about your carbon footprint or simply want to reduce your digital presence, we’ve got you covered. In this blog post, we’ll guide you through the process of deactivating, closing, or deleting your Carbon account. But first, let’s address the elephant in the room.

What Deactivating Does

Deactivating your Carbon account is a temporary measure that allows you to take a break from using the platform without permanently deleting your data. 

When you deactivate your account, your profile and all associated data will be hidden from other users, and you will no longer receive any notifications or emails from Carbon. However, your account can be reactivated at any time, allowing you to pick up where you left off.

What Closing Does

Closing your Carbon account is a more permanent action than deactivating. When you close your account, all of your data will be permanently deleted, and you will no longer have access to your profile, transaction history, or any other information associated with your account. Closing your account is irreversible, so it’s important to consider this option carefully before proceeding.

What Deleting Does

Deleting your Carbon account is the most drastic option available to you. When you delete your account, all of your data will be permanently erased from the Carbon servers, and there will be no way to recover it. 

This includes your profile, transaction history, and any other information associated with your account. 

Deleting your account is a final decision, so it’s crucial to be certain that this is what you want before taking this step.

How to Deactivate Your Carbon Account

If you’ve decided that deactivating your Carbon account is the right option for you, follow the step-by-step guide below to do so

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1. Log in to your Carbon account.

2. Go to your account settings.

3. Look for the option to deactivate your account.

4. Follow the prompts to confirm your decision.

5. Your account will now be deactivated.

How to Reactivate Your Account

If you decide to reactivate your Carbon account after deactivating it, simply log in using your previous credentials. Your account will be restored, and you can resume using Carbon as before.

How to Close Your Carbon Account

If you’ve determined that closing your Carbon account is the best option for you, follow the step-by-step guide below to do so. 

1. Log in to your Carbon account.

2. Go to your account settings.

3. Look for the option to close your account.

4. Follow the prompts to confirm your decision.

5. Your account will now be closed.

What Happens to You close your account

After closing your Carbon account, all of your data will be permanently deleted from Carbon’s servers. This includes your profile, transaction history, and any other information associated with your account. Once your account is closed, there is no way to recover this data.

How to Delete Your Carbon Account

Ifyou’ve decided that deleting your Carbon account is the best option for you, follow the step-by-step guide below to do so;

1. Log in to your Carbon account.

2. Go to your account settings.

3. Look for the option to delete your account.

4. Follow the prompts to confirm your decision.

5. Your account will now be permanently deleted.

It’s important to note that deleting your Carbon account is an irreversible action. Once you delete your account, all of your data will be permanently erased from Carbon’s servers, and there is no way to recover it. Make sure to carefully consider this decision before proceeding.

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If you have concerns about permanently deleting your data but no longer wish to use Carbon, there are alternative options available to you. You can choose to export your data and store it locally on your device or transfer it to another platform that better suits your needs. This way, you can retain control over your data while still discontinuing your use of Carbon.

Conclusion

Remember, when it comes to managing your Carbon account, it’s important to choose the option that aligns with your goals and preferences. Whether you decide to deactivate, close, or delete your account, make sure to carefully consider the consequences and take the necessary steps to ensure the security and privacy of your data. Thanks for reading to the end. 

FAQs

Is Carbon loan approved by CBN?

Yes, Carbon is a microfinance bank licensed by the Central Bank of Nigeria (CBN). The CBN has fully licensed Carbon as a microfinance bank, and it complies with all capitalization and ratio requirements.

What is the new name for Carbon loan app?

The new name for the Carbon loan app is Carbon: Mobile Banking & Loans. It is a credit-led African digital bank that offers a variety of banking services, including high-interest savings and instant short-term loans for urgent needs. 

Who owns carbon loan app?

The Carbon loan app is owned by One Finance & Investments Limited, a company founded by Chijioke Dozie and Ngozi Dozie in 2012. 

Chijioke Dozie is the co-founder and CEO of Carbon.

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