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Forgot my Alat by Wema Password and Pin – How to Reset, Change and Recover Alat by Wema Password and Pin

Have you forgotten your Wema bank Password or pin? Ha, don’t worry because no one is above forgetting. You can’t lose any amount in your bank, just make sure that you read this article to the very end. Do you understand? 

If so let’s get started. 

 What is an Alat by Wema Password?

Your password is the primary security key that allows you to access your Alat by Wema account through the app or online portal. It’s typically a combination of letters, numbers, and symbols that you create during the account registration process.

What is an Alat by Wema PIN?

Your PIN is a four-digit code used to confirm transactions within the ALAT app. It’s an additional layer of security that helps protect your account from unauthorized access.

How to Reset your Alat by Wema password through the ALAT app

  • Open the ALAT app on your mobile device.
  • Tap on “Forgot Password?” located beneath the login area.
  • Enter your registered email address or username.
  • Click “Next.”
  • You will receive a verification code on your registered email address or phone number.
  • Enter the verification code in the app.
  • Create a new password that meets the required security criteria.
  • Confirm your new password by typing it again.
  • Tap “Reset Password.”

How to Reset your Alat by Wema password through the online portal

 If you don’t have access to your phone or prefer using the online portal, follow these steps:

  • Visit the ALAT by Wema online portal
  • Click on “Forgot Password?” on the login page.
  • Enter your registered email address or username.
  • Click “Next.”
  • Follow steps 5-9 from the app reset process outlined above.
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How to Change Your Alat by Wema Password

You can also change your Alat by Wema password through the app or the website.

  • Open the ALAT app.
  • Click on “Settings.”
  • Tap on “Login & Security.”
  • Click on “Change Password.”
  • Enter your current password.
  • Enter your new password twice.
  • Click “Change Password.”

How to Recover Your Alat by Wema PIN

If you forget your Alat by Wema PIN, you can recover it using the app.

  • Open the ALAT app.
  • Click on “Settings.”
  • Tap on “ALAT PIN Management.”
  • Click on “Forgot ALAT PIN.”
  • Enter the answer to your security question.
  • Check your email for a One-Time Password (OTP).
  • Enter the OTP in the app.
  • Enter your new PIN twice.
  • Click “Reset PIN.”

Additional Tips

  • Use strong passwords and PINs. Avoid using easily guessable information, such as your birthday or phone number.
  • Enable two-factor authentication. This adds an extra layer of security by requiring a code from your phone in addition to your password when you log in.
  • Regularly update your password and PIN. It’s a good practice to change your password and PIN every few months.
  • Avoid sharing your login credentials with anyone. This includes family members and friends.
  • Contact Wema Bank customer support for further assistance. If you’re having trouble resetting, changing, or recovering your Alat by Wema password and PIN, you can always contact Wema Bank customer support for assistance.


By following the simple steps outlined in this guide, you can easily reset, change, or recover your Alat by Wema password and PIN. Remember to take proactive steps to protect your account by using strong passwords and PINs, enabling two-factor authentication, and regularly updating your login credentials. With these simple measures, you can enjoy the convenience and security of Alat by Wema.

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What is the USSD code for Alat?

The USSD code for Alat is *945#. This code works for everyone, but to access all the features, you’ll need to have an active account with Wema Bank (which owns Alat) and register the code on your phone.

How do I verify my Wema account?

  • Download the ALAT app: If you haven’t already, download the ALAT app from the Google Play Store or Apple App Store.
  • Open the app and click “Get Started”: Follow the on-screen prompts to choose your preferred language and enter your phone number.
  • Verify your phone number: You’ll receive an SMS with a one-time password (OTP). Enter the OTP in the app to verify your phone number.
  • Create your ALAT account: Enter your desired username, password, and email address.
  • Complete KYC (Know Your Customer) verification: This typically involves providing your BVN (Bank Verification Number) and other personal information. You might need to upload scanned copies of your ID documents.
  • Fund your account: Once your account is verified, you can fund it using various methods like bank transfer, debit card, or mobile money.

Can I link my BVN to my account online?

Unfortunately, Wema Bank doesn’t currently allow linking your BVN to your account directly through their online platform.

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