When I was a hard-working university student struggling to make ends meet between paychecks, I often found myself in need of a small cash infusion to tide me over until my next payday. Back then, the idea of being able to access an affordable loan directly from my phone with just a few taps would have been life-changing. Thankfully, fintech innovations like Okash are now making exactly that a reality for millions of Nigerians.
In this comprehensive guide, I’ll walk you through everything you need to know to download the Okash loan app, complete the registration process, access loans via their USSD code, and get in touch with Okash customer support. By the end, you’ll have a clear understanding of how this revolutionary app is simplifying the process of getting quick, cheap funds directly to your mobile money wallet.
How to Download and Installing the Okash Loan App
The first step is downloading the Okash app directly from the Google Play Store or Apple App Store if you have an Android or iOS device respectively. Simply search for “Okash” and then tap “Install” to download the app to your phone. Once the download is complete, open the app and follow the quick registration steps.
How to Register and Identity Verification
During registration, you’ll be asked to provide basic KYC (Know Your Customer) details like your full name, phone number, address, ID number etc.
You’ll also need to upload clear copies of your valid government ID and a recent utility bill as proof of identity and address. This information is required by Okash to comply with anti-fraud and AML regulations.
Once submitted, your documents will be reviewed within 1-2 business days. You’ll receive an SMS notification once your registration is approved and your Okash account is ready to use. The entire process is quite smooth and streamlined.
How to Apply for Your First Loan
With your account now live, you can check your pre-approved loan limit and terms by tapping the “Apply Now” button. Specify the exact loan amount you need within your limit, the preferred repayment tenure in weeks or months, and your preferred disbursement method.
You have the flexibility to choose loan amounts ranging from ₦5,000 to ₦100,000 with repayment periods of 1-12 months. Funds are instantly disbursed to your linked mobile money wallet upon approval.
Okash Loan Repayment Process
Okash loans utilize a seamless automated repayment process for convenience. On your scheduled repayment date, they’ll deduct the exact repayment amount – which includes both principal and interest – directly from your linked mobile money wallet.
You’ll receive an SMS reminder a day before each repayment. As long as your mobile money wallet has adequate funds on the due date, repayment is done with just one click – no need for any separate transfers on your part. This makes the entire experience very hassle-free.
Okash Loan Customer Support Details
Should you need any assistance during the application or repayment process, Okash provides multiple channels to reach their customer support team
- Call their toll-free customer care number 0800-OKASH (06527) from 8AM to 8PM daily.
- Send a WhatsApp message to 0806-636-2747. Representatives are online from 7AM to 7PM.
- Send an email to support@okash.com. Response time is within 24 hours.
- Reach out via the in-app chat or call back request options available on the app.
- Visit one of their physical customer care branches located countrywide for face-to-face support.
Representatives are helpful, well-trained and aim to resolve all queries effectively andefficiently. Okash truly stands out for its exceptional customer experience.
How to apply for Okash Loans via USSD Code Without the App
For users without smartphones or mobile internet data, Okash also allows accessing loans directly using USSD codes on any basic phone
1. Dial *633
2. Select “Register” and follow prompts to input basic details.
3. Complete ID verification to activate your account.
4. Dial *633 again, select “Apply for loan”, choose amount & tenure.
5. Funds will be disbursed instantly to your linked mobile money number.
It’s an extremely convenient option making Okash loans truly inclusive for all Nigerians.
Conclusion
Innovations like Okash are truly transforming the financial landscape in Nigeria by making accessing small-ticket, short-term digital loans completely effortless and affordable. With just a basic phone and verified mobile money account, any Nigerian can now obtain emergency funds for unforeseen expenses within minutes directly to their wallet.
By automating the entire customer journey from application to repayment, Okash has eliminated hassles while ensuring responsible lending. It will be exciting to see how such fintech pioneers can further bridge the credit gap and financial inclusion at the grassroots level in the coming years.
FAQ
How much can I borrow from Okash for the first time?
For the first time, you can borrow between N3,000 and N10,000 from Okash. However, your ability to repay your first few loans without being disturbed increases your maximum amount limitation.
Is Okash owned by Opay?
Okash is a microlending platform owned and operated by Opay Digital Services, which is owned by Chinese billionaire Yahui Zhou.
