Paystack is a leading payment infrastructure company in Africa that provides simple, accessible and secure payment solutions for businesses of all sizes. In this in-depth guide, we will cover everything you need to know about Paystack including how to download the Paystack app, sign up for a Paystack account, log in to your Paystack dashboard, contact Paystack customer support, and get a virtual Paystack dollar card. By the end, you’ll have a comprehensive understanding of Paystack and how it can help your business succeed in Nigeria.
What is Paystack?
Paystack is a Nigerian fintech company that offers payment processing services to help businesses in Africa get paid online. Founded in 2015, Paystack allows merchants to accept payments from credit/debit cards and mobile money platforms seamlessly.
How to Download the Paystack App
To get started with Paystack, you will first need to download their mobile app which is available for both Android and iOS devices. Here are the steps:
For Android
1. Open the Google Play Store on your Android device
2. Search for “Paystack” and tap on the result
3. Tap the “Install” button to download and install the Paystack app
4. Once installed, open the app and sign up or log in
For iOS
1. Open the App Store on your iOS device
2. Search for “Paystack” and tap on the result
3. Tap the “Get” or “Install” button to download the Paystack app
4. After installation, open the app and sign up or log in
The Paystack mobile app allows you to easily access your payment dashboard, make deposits, send money, and more from your phone. Make sure to have it installed for easy payment management on the go.
How to Sign Up for a Paystack Account
To start accepting payments and using other Paystack services, you will need to first sign up for a Paystack merchant account.
1. Visit the Paystack website at paystack.com
2. Click on the “Create an account” button at the top-right
3. Enter your business name, email and choose a password
4. Fill in your business details like address, phone number, etc.
5. Verify your identity by uploading required documents
6. Click “Sign Up” to complete registration
7. You will receive an email to verify your account
8. Log in using your credentials to access the dashboard
During signup, Paystack may require additional verification depending on your business needs. Make sure to provide accurate details to avoid any issues later on.
How to Log in into Your Paystack Account
Once your Paystack account is created, here is how you log in to access the dashboard:
1. Visit paystack.com and click on the “Log In” button
2. Enter the email and password used during signup
3. You will be redirected to your Paystack dashboard
4. The dashboard URL will be paystack.com/dashboard
5. You can bookmark this URL to directly login next time
6. On mobile, open the Paystack app and enter login credentials
The dashboard is where you can view payments, generate payment links, check reports, and manage your account settings. Keep login details safe to maintain full control.
Paystack Customer Support Details
No matter how smooth a service, issues may arise that require support. For any Paystack related inquiries, here are the ways to contact customer care:
Phone Call +234 1 279 3030
Email: Write to support@paystack.com
How to Get a Paystack Virtual Dollar Card
A virtual dollar card from Paystack allows you to make payments and collect funds internationally without a physical card. Here are the basic steps:
1. Log into your Paystack dashboard and click “Cards”
2. Select “Create virtual dollar card” and fill the form
3. State your intended card usage and Paystack may approve instantly
4. Your virtual card details will be displayed on approval
5. Note the 16-digit number, CVV and expiration date
6. Fund the card via bank transfer to the displayed account
7. You can now use the card online, in apps or share with others
8. Check transactions and statements within your Paystack account
Using a virtual dollar card gives you access to secure online payments worldwide directly from your Nigerian bank account. Keep it protected as real money is loaded onto the card.
Conclusion
Thanks for reading to the very end of this article.
To summarise, Paystack provides a comprehensive platform that simplifies payment collection for businesses in Nigeria and Africa.
By downloading the app, signing up for an account, logging into the dashboard, contacting support as needed, and leveraging features like virtual cards – you can easily start accepting online and offline payments via their secure payment gateway.
