Eagle Cash is a digital lending platform that provides quick and convenient loans to Nigerians through its mobile app. In a country where accessing credit from traditional banks can be challenging, Eagle Cash has helped bridge the financial inclusion gap by offering an alternative for those who need money fast.
This comprehensive guide will give you an indepth look at the Eagle Cash loan app.
We’ll cover everything from the application process and interest rates to customer reviews and support. By the end, you’ll have a clear understanding of how Eagle Cash works and what to expect as a customer.
Downloading the Eagle Cash App
The first step is to download the Eagle Cash app from the Google Play Store or Apple App Store. Simply search for “Eagle Cash” and install it on your smartphone. The app size is around 30MB and supports both Android and iOS devices.
Signing Up and Verification
Open the app and fill out the short signup form providing your name, phone number, and email. You will then need to verify your identity by uploading a photo of your national ID, driver’s license or international passport. This KYC (know your customer) check is mandatory by law to prevent money laundering.
Loan Application Process
Once verified, you can apply for a loan. The app will ask for your bank details to deposit the funds. It also checks your credit history with Credit Reference Bureaus in Nigeria before approving the loan amount. Most new customers can borrow between ₦5,000 to ₦100,000 depending on their profile and repayment capacity.
Loan Repayment and Interest Rates
Eagle Cash offers flexible repayment tenors ranging from 1 to 6 months. The interest rates charged are relatively high at 5% per month on the declining balance. For example, on a ₦10,000 6month loan, you would pay back ₦10,500 in 6 equal monthly installments of ₦1,750 each. So the effective interest works out to 30% annually.
You can track the loan repayment schedule, due dates, and outstanding balance conveniently via the app. Set up autodebit from your linked bank account to avoid any penalties for missed payments. You can also make early or partprepayments to pay off the loan faster and save on interest costs.
Customer Support and Service Quality
Eagle Cash can be reached through an online support ticketing system, phone calls, emails, social media, and live chat.
According to user reviews, the support team is usually responsive in resolving payment issues or complaints within 12 business days.
Eagle Cash App Reviews and Ratings
On the Google Play Store, Eagle Cash has an average rating of 3.8/5 based on over 50,000 user reviews. Positives mentioned include the easy loan approval process, convenience of mobile access, and aroundtheclock service. However, high interest rates and inconsistent agent behavior are commonly cited negatives.
On TrustPilot, the app has received a 2.9/5 rating from over 1,000 reviews. Satisfied customers highlight the flexibility and speed, while dissatisfied reviewers complain about hidden charges, failing repayment options, and difficult debt collection practices in some cases.
Eagle Cash works well for many users but there is room for improvement in areas like supporting distressed borrowers, streamlining processes, and building a more customercentric culture throughout the organization.
FAQs about Eagle Cash Loans
Eagle cash loan customer care number
The customer care number for Eagle Cash loans is 800-900-2130
Conclusion
To summarize, Eagle Cash offers an accessible digital lending solution for many Nigerians who need emergency funds or can’t access credit through traditional means.
While the app delivers convenience and fast loan processing, customers should be wary of the high interest rates and inconsistent service levels reported by some users.
Proper research, planning repayment capacity, and reading reviews can help you manage risks effectively as an Eagle Cash borrower. With improved processes over time to better serve customers, the app is set to become a leading finance option for many more Nigerians.
